Vending.com - Factors To Consider Gaining Happy Customers

Factors to Consider Gaining Happy Customers

Customers today have more information, needs, and power than ever before, and marketers must strive to live up to their expectations to provide a better customer experience. Customer happiness, like customer engagement, is a vital measure of success nowadays. While brand recognition has long been a marketing goal, implying one-way, business-to-consumer broadcasts, customer engagement suggests the growing importance of more intimate connections through two-way interaction. These connections result in satisfied consumers and simply making your customers happy.

Low levels of customer satisfaction imply that your retention rates will be low as well. According to Kolsky’s research, just one out of every 26 dissatisfied consumers reports. More significantly, 91% of unhappy consumers who do report a complaint vanish. You can afford to lose 91% of your unhappy customers with that in mind. Based on consumer insights, you may optimize the customer experience, boost customer happiness, and increase retention rates. Continue reading to discover low customers and obtain more happy customers.

Let us consider an example: When a consumer has a problem with the machine, where can they go to file a complaint? For a refund of their funds? For the item that became trapped in the machine? They sometimes direct their anger at the device, causing damage to the engine and the surrounding space, such as scratching the floor or destroying the walls. Vending machine sales may suffer as a result of this discontent. 

Here are some simple steps to enhance customer service and boost vending machine sales.

What can a vending business do to improve the customer experience and vending machine sales without consumers’ feedback? There are specific techniques to follow to enhance the customer experience. These are best practices followed by reliable vending business experts like Vending.com.

Make Sure To Address Complaints Immediately: There are various ways to achieve this, but the easiest is to maintain at least some contact information on the devices. Customers may contact suppliers and report any difficulties using a phone number or email address. Vendors can also employ call centers to manage complaints after hours. Customers would feel better, and vending machine profit would increase if suppliers responded quickly to complaints. At Vending.com we make our customers feel valued in realizing that their opinions matter and that their business is appreciated. 

Always keep your machines in perfect working condition: If consumers have frequent issues, such as the bill validator not accepting their money, resolving the issue is important to maintain customers returning to your vending machine and increase sales. People are not interested in buying products from vending machines if they have difficulties with them. Although supporting devices in perfect working order and keeping them clean takes effort, attracting consumers to visit the machine and purchase items is worthwhile. Even if it means completely replacing a vending machine, providing consumers with a comfortable experience goes a long way toward enhancing customer happiness and vending machine sales.

Maintain closer relationships with the contact person (POC): To cite an example, there will always be a point of contact for vendors and route drivers at office buildings, residences, and hospitals. This individual will collect consumer complaints, take down names of persons who require refunds and keep track of issues with the equipment. They are doing free services for the vendor. Maintaining a positive relationship with this person will improve their experience with the vendor. Suppose a vendor notices that a customer is unhappy since they have spent too much time receiving complaints about a machine. In that case, they should offer them a beverage or snack as appreciation. These are ways vendors may improve the customer experience, encourage customers to return to vending machines, and boost total vending machine revenue.

Final Thoughts: When improving your customer service and boosting brand satisfaction, there are various factors to consider. To simplify things, we recommend that you follow our suggestions, but don’t limit yourself. You can master your company’s customer service using various innovative methods – and you should never stop if you want to be the best-loved brand in the world.

Vending.com offers full service programs that help the first time owner-operator just getting started in the vending business or the seasoned vendor-operator looking to expand a growing business. Be a part of the rapidly growing vending industry with Vending.com. Our vending experts are standing by to help with your questions call us at 1-855-929-1042.

Vending.com - Growing Your Small and Medium Business With Vending Machines

Growing Your Small and Medium Business With Vending Machines.

There are various benefits to owning and managing a vending machine business. Being your own CEO and creating your own schedule without depending on anybody else could help you maximize profits. Once an individual starts a vending business and becomes successful, they will want to expand it in order to increase their income and enjoy the profits.

Vending machines sell everything from beverages to chocolate, candies, and gourmet snacks. These machines can be found almost anywhere, including the workplace, travel destinations, or other public gathering locations. The National Automatic Merchandising Association reports that 18% of vending machine operators make between $1 and $4 million per year. At present, it is a $42 billion sector that could be pretty successful for anyone looking to expand their own company. 

Whether you have a vending machine business or you want to start one, here are some pointers to assist you in expanding:

  • Amp up existing products: Increasing the quantity of vending machines is a good idea. Finding out what items will complement your current developments is a good start. Suppose you already have vending machines that sell hot meals or snacks. In that case, it’s a great idea to add vending machines that sell cold beverages. Consider things from the users’ perspective and you’ll come up with a slew of brilliant ideas. 
  • Upgrade your vending machines: Vending machines have incredible technological developments. Purchase the latest vending equipment from Vending.com that has the most vending machine models for snacks, cold drinks, refrigerated and frozen food, coffee and other hot beverages. All products are equipped with enhanced technology, such as touch screens and cashless solutions, to attract even more customers and everything you need to start, expand, or manage your vending business.

Many users prefer cashless vending machines. Installing vending machines in strategic locations is a brilliant idea. When you purchase a vending machine from Vending.com, you can be confident that you are in safe hands. Vending.com offers a trustworthy business concept to help you create your own vending business, with over 90 years of expertise in the vending industry.

  • Consider Proper Service and Maintenance: To enhance your revenue, keep your machines in perfect condition. Machines must always be cleaned and stocked with supplies, and, depending on your location, they should be refilled twice a week. To avoid losing potential buyers, you must also check that the machine is in good operating condition. When you buy vending machines from Vending.com, you get the prompt maintenance support and technical experience to keep your vending machines running smoothly. Its well-stocked parts department can ship components anywhere around the world quickly and reliably.
  • Change locations: In addition to improving existing vending machines, look for new places where vending machines can be installed. Your search should be completely objective, taking into account customers’ demands and purchase patterns. You may come across areas with many passers-by, but if they don’t buy, your investment and upkeep costs will go down the drain. 
  • Choose Appropriate Locations: Like any other retail business, a vending machine’s location is critical to its success. Locations should correspond to the things you offer. The products you choose should be appropriate for your location and traffic. Even the most popular products may not sell in a crowded place if the target market is not relevant.

If you find an opportune location, but notice a vending machine is already there, do not fret. Get a feel from the location manager about their vending service. Are they satisfied with the service? Is the current machine outdated? What can you offer that they are not receiving from their current vending operator?

  • Increase the Machine Lineup: Once your vending machine business is up and running, expand your inventory and supplies to match client demand. You might also want to purchase a new machine but ensure you use your profits for purchase. However, if you want to save money for the future, you may procure a used vending machine from Vending.com.
  • Enhance Your Product Variety: You will not get your desired results with only a few candy or soft drink selections. You must provide a wide range of products. Customers will flock to you once you begin supplying the products they truly crave.
  • Make the Most Out of Advertisements:  Advertising is a fantastic strategy to inform potential clients about your vending business. You will not gain the profit expected if your target clients are unaware of your vending machine and the products available.
  • Make the most of your advertisements by incorporating visuals of vending machines and details regarding their locations. Vending.com can help you create a custom vending machine graphics or wrap that is unique to your company and location. Customers can directly collaborate with the marketing team to design, print, and install a customized graphic or advertise on the touchscreen that will help significantly boost profit.
  • Secure Referrals: If you want to expand your business, make sure you deliver exceptional service. Regular consumers are more inclined to recommend your services to others. Word-of-mouth is the most effective and efficient form of advertising.

 

The Bottom Line

You want to grow your business and boost your profits as an entrepreneur. It is only feasible if your approach is objective and logical. Always consider the user’s viewpoint so that you can provide them with what they demand. Having an eye on the latest trends and developments lets you upgrade your vending machines periodically.

Scaling up, however, does not determine the success of the vending machine. You must make improvements to match your customers’ cravings. The vending machine business offers excellent earning potential. Still, to achieve that potential, you must follow best practices.

For additional information, give Vending.com a call at 1-800-548-1982.

Vending.com - Blog

Finding the best location for your vending machine

At the cost of sounding cliche, the top three of the five most important factors for success in the vending business are location, location, and location. It won’t be surprising if the other two are location too. Winning the right site for the vending machine is the first step towards monetizing the capital investment made on the machine. It influences critical business metrics like sales, profits, and average revenue per user. Choosing a poor location for a fancy piece of vending equipment is like keeping your gold in the bank and paying rent for safe keep. It is not only a poor use of your asset, but it also burns more cash for the upkeep. Incidentally, you could check out Vending.com’s profit calculator to simulate your earnings.

Need for a new location

Vending businesses are always looking for new machines and locations to place them in. The location is where their business starts generating returns or cash. Each vending business owner has their own drive to expand or enter a new location.

  • Starting a new vending business

Vending is a lucrative business with low barriers to entry. Vending machines are easy to use, not too expensive, and quick to generate returns. First-time investors of the vending industry who are looking to save for a rainy day are hungry for new locations. Location owners prefer working with them as long as they are in for the long haul. Vending.com has a specialized focus on helping entrepreneurs becoming successful.

  • Expanding to a new location

Vending machine owners who are already in business are also looking for opportunities to expand. They often start close to their base of operation and slowly expand to adjacent locations.

  • Choosing the right location for maximizing growth

Businessmen who are trained hands at the vending business always seek to maximize growth. If they identify an open opportunity in a high-growth locality that can benefit from the convenience of a vending machine, they pursue it. This adds to the race for space. Our earlier blogpost covers this area.

  • Diversification of risk

Veterans in the business are not only hungry for growth but are also keen to reduce risk. Betting on one or a few locations is like putting all the eggs in one basket. So, they often try to find new localities to place their equipment with diverse demographics and preferences. This helps them tide over challenges due to lagging demand in the areas they already operate in.

Selecting the right location

Newbies and veterans alike are hunting for that attractive bit of real estate where their vending machines can serve more and more customers. But not all places have the same level of earning potential. Successful vending entrepreneurs carefully select the ideal spot for their machines and then go all-out to win the location. While there is no clear definition for the right site, common sense and meticulous consideration of certain influencing factors can help get the best location deal. Some of them are discussed below.

  • Traffic volume

All said and done, like all other retail businesses, vending is a numbers game. The more the number of transactions, the faster is the recovery of capital employed. The machine should be placed in spaces where there is a good level of foot traffic. Public spaces, offices, schools, and other public places are good examples of a good volume of user traffic. These locations often generate the most per-machine revenues.

  • Traffic quality

While the volume of transactions driven by high foot traffic is essential, the kind of traffic also plays an important role. The vending machines in the lobby of the office of an investment bank will have users with high disposable income. The average price per transaction will be higher than a school where children deal in “small change.” This also allows adjusting margins depending on where the machine is located. A good example would be when the same water bottle costs more in the office than at the school.

  • Competition

Competition in the vending business is a necessary evil. When the location you are pursuing has been hosting a competitor for a long time, the competitor continues to enjoy good sales. But it also means you will have to fight harder. Fight harder with the location owner for placing the machine and then fight harder for the wallet-share of the consumer who visits the place.

There are also advantages to placing the machine where there is competition. It is relatively easier to price suitably for the location without experimentation. A common trick is to price the competitors’ product brands at lower levels in your machine and price your unique ones at higher margins. Eventually, in a location with fair competition, the prices of all vendors settle down to similar levels. Then the differentiator is through the quality of products, availability, and the quality of the machines used. This is also an opportunity to showcase and grow your brand’s identity and recall value, and Vending.com’s marketing has the precise support that helps with this.

  • Merchandize

The merchandize that is sold in the machine also varies as per the location. Protein shakes sell almost exclusively at the gym. There is very little chance that an office employee will shell out change for a protein shake at the cafeteria. Potato chips at the gym might only the serve the purpose of testing the resolve of the patrons. They may fly off the racks at a school or a park though.

  • Type of Vending Equipment

It might come as a surprise, but what machine you choose will also depend on your location to place it. The table below shows how certain types of machines will suit almost all the locations, while others fit only a few.

LocationCombo Vending MachinesDrink Vending MachinesSnack Vending MachinesFrozen Food MachinesCoffee Vending Machines
Schools and Universities
Offices
Hotels
Shopping Centers
Hospitals & Care Centers
Government Offices
Transport Service Centers
Gyms
Manufacturing Facilities

Conclusion

Vending business owners can consider work half done when they have scored the best locations for their machines. From there, it is just making them rain.

Experts at Vending.com can guide you to get your new vending business off to a flying start or race ahead of the competition. To know how to pick the best vending machines for your location or suitable locations for the equipment you have in mind, talk to us at 1-855-929-1042.

Vending.com

Be Mindful of these Pitfalls When Purchasing A Used Vending Machine

The Vending Machine Business

Did you know that as of 2022, the US has roughly 5 million vending machines? According to the industry market research firm IBIS World, the vending machine industry generates close to $8.9 billion in annual revenue. About 67% of this market comprises small independent operators selling snacks and beverages and making small margins. For most vending machine owners, it is primarily a side hustle.

Vending is a booming business, and starting one is not very difficult. The vending business is a constantly changing and evolving industry. It provides an excellent opportunity for all kinds of entrepreneurs, whether you are a novice or a seasoned business owner. The range of products that can be offered to your customers is vast. The most common and popular items being sold are snacks, candy, and beverages like soda, water, and coffee.

Used vending machines generate profits quickly with a low initial cost

If you are new to the vending business and would like to try your hand at it, then an easy way to start your own vending business is to buy used vending machines. A used vending machine will typically cost a fraction of its brand-new unit. You may also chance upon a used vending machine that has barely been used.

While experimenting with new locations, a used vending machine can be a good choice. If you are operating with limited resources, used vending machines may be the way to go. Many such use cases get you started on a used machine and earn the capital required to invest in a brand-new device.

There are many kinds of used vending machines available in the market today. They sell a variety of merchandise, from sodas or general snacks in malls to travel electronics like headphones or phone chargers in airports. You can also buy COVID-19 essentials like masks and sanitizers from vending machines in hospitals and public spaces like malls or theaters. Picking the right product and pricing it right will help recover the capital invested in buying your used machine.

Important aspects to consider before purchase

A used vending machine might seem like a cost-effective choice to jumpstart or expand your vending business. There are a few important things, however,  to consider before buying one.

There are business pros and cons when investing in a used vending machine. The right price, the suitable model, long-term reliability, value over investment, etc., form the cons. Vending.com ensures that these cons are handled and converts them to advantages.

  • Warranty –
    • Con  – Used vending machines come with no warranty, unlike new ones. 
    • Pro – Vending.com “factory refurbished” and “certified used vending machines” do come with a great price and limited warranty
  • Financing- 
    • Con – purchasing a used machine most likely will be a cash-only transaction, or you may have to take out a loan. 
    • Pro -Vending.com has a few attractive financing options that have been designed for entrepreneurs and their cashflows in mind.
  • Number of Features
    • Con – Used vending machines are generally older models. Legacy units will not have the latest features and technology like contactless transactions. They may not be equipped to accept card payments, thus limiting the number of customer transactions. 
    • Pro -Vending.com has the expertise and parts catalog to address this.
  • Hidden expenses –
    • Con – Used machines may work perfectly fine initially, but as they near end-of-life, their mean time between failures becomes lesser and lesser. While the cost of repairs will be a factor considered, the more significant aspect would be the lost revenue from sales. 
    • Pro- Vending.com’s one-year factory warranty and Vendnet’s 90 years of vending experience ensure your machine operates with no problems. 

When purchasing a used vending machine, it’s always a good idea to inspect the vending machine in person. If Tinder taught us anything, it is that profile pictures are often overrated.

  • Seeing is believing. Check if there are any physical damages like scratches or dents. It is relatively easy to improve the external appearance of the machine. If there are heavy dents, it is better to take a closer look at the circuit boards and refrigeration systems before moving ahead with the purchase. You should ask for the machine’s original manual and schematics and whatever proof of service the seller has at hand
  • If you are buying a vending machine for dispensing cold beverages, check the compressor thoroughly. Insist on starting the machine a couple of hours before you arrive. If you have a gas leak detector, do not forget to take it along. Freon-based coolants like R232 are relatively easier to detect with their distinct smell. It is the propane-based ones that are difficult to spot without a detector. It is better to look for better options if the compressor does not inspire confidence.
  • Check the bill acceptor and coin validator. Test it to make sure it is not malfunctioning. No one wants to use a vending machine that simply eats up their money and dispenses wrong items or nothing at all. You could also retrofit a card reader or cashless payment system to the machine. If the bill acceptor or coin validator is glitchy, ask for a discount in the asking price that will help you retrofit one from Vending.com.

 

The kind of used vending machines you buy can influence the pros, cons, and ultimately the success of your vending business. Getting a quality machine will save you lots of money and time while maximizing revenue-generating transactions. Purchasing your vending machine from a reliable company can help eliminate uncertainties and risks. Vending.com has a wide range of factory-direct new and used vending machines that are manufactured in the USA. All machines have been factory inspected and remanufactured to look and operate just like new vending machines. 

When buying your vending machine from Vending.com, you can rest assured that you are in good hands. With over 90 years of experience in the vending industry, Vending.com offers a dependable business proposition to help you build your own vending business.

Vending.com offers affordable used vending machines that are factory refurbished and certified.  Call 1-855-929-1042 today for all your vending needs.

V.COM-March Blog

Snacks, Drinks, Frozen Foods, or Combo – What Would Give You More Vend Sales?

The product decides the machine.

A vending business is a reliable source of revenue, if you do it right. Even if you are not a mainstay vending business owner, an additional revenue stream from a vending machine gives you the liberty to pursue your passion. It helps you save money for a rainy day. The first step towards getting a steady flow of revenue is by choosing the right product to sell and the machine that vends it, in that order. It is important to remember that while people interact with the machine, it is the product that they consume.

First-time buyers often tend to focus more on the machine than the product. The product is a bigger capital investment than stocking the machine. They tend to pay less attention to the fact that revenue and profits come from the product you stock and sell. So, choosing what you want to sell takes precedence over the machine you use to sell it. Let us discuss how to select the right product that will give you the best results.

Factors to consider

The most obvious factor influencing your decision should be user experience. Your consumers should get the best satisfaction by buying from your machine. The best experience comes from the product they want to buy and the machine they interact with. So, the product you sell and the machine you use should be of the best quality and at the right price point. These two factors are applicable to what product you choose to sell. Other factors are influencing the selection of the product you choose to sell, however, like the ones below.

  • Volume: Some products sell in higher volumes than others. The higher the number of transactions, the better the returns on investing in a vending machine. Water bottles and beverages constitute more than 56% of the sales through vending machines[1]. They are universally sought staples and can also generate a decent margin[2]. Moreover, vending machine products are generally impulse buys. This means while users start transacting to buy a water bottle, they can get interested in a bag of chips or an energy bar. So, high-volume products increase the chances of up-selling and generating more revenue per user.
  • Profitability: Certain products can fetch a higher margin than others in your vending machine. While the same product may not have the best profitability everywhere, there are certainly some sweet spots. There is statistical evidence from a survey showing that the humble water bottle scores high on the profitability scale. Fruit snacks are a close second[2], but again, these are statistical averages. While your water bottle might get you good profits at a gym, sugary drinks and candies might earn big bucks at an amusement park. That takes us to the next factor you need to consider while selecting the right product to sell, the location.
  • Location: The location of your vending machine can significantly influence what sells and what does not. The volume of traffic, the spending power of the traffic, and the need for convenient access to supplies are all dependent on the location. Outdoor vending machines with cold beverages at a summer fair can be a bigger attraction than the rides. Cold sandwiches might fly off the machines at the factory cafeteria. Protein shakes are more likely to be bought at a gym than most other places. Location not only defines what sells but also how much of it. Some vending enthusiasts place so much significance on the location that they are happy to select their machine or product based only on this factor.
  • Demographics: This is a slight evaluation of the location. This defines who is likely to use the machine. The demographics you are likely to cover at a school are children between 8 and 18 with access to disposable income in the form of pocket money. An office is more likely to have an older age group of people but with a bigger purse at their disposal. This kind of classification of who is likely to use your machine will help you identify the products they will likely need. It also indicates how you can price the products that have a compelling demand against others that don’t.

The right machine for the right product

Choosing the right product impacts your customers’ experience, who do business with your machines. Getting the product mix right has a great influence on the revenue and profitability of your vending business, but the product by itself does not complete the experience of your customer. They conduct these transactions through your machines. Hence, the right machines combined with the best products deliver delight to your customers and success to you. Striking a balance between performance, features, cost of purchase, cost of ownership and maintenance could be tricky even for experienced vending machine owners.

This is where businesses like Vending.com can help. With over 90 years of experience in the vending industry and a sophisticated ecosystem of distributors and partners, Vending.com can provide the right vending solutions tailored to your needs. Reach out to us at www.vending.com or call us at 1-855-929-1042 to know more.

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Vending.com - blog - vending machine

Winning the right location for your vending machine (the sales approach, not selecting the location)

Factors influencing the success of a vending machine business

9 out of 10 vending business owners would agree that location is the most crucial factor in determining success. Important factors, such as selecting the right vending equipment and choosing the most profitable and saleable merchandise, depend on the location.

For example, in a location where a hip demography loosens their purse strings, having an intuitive interface and reliable operations results in more transactions. Whereas, in transit centers, salty snacks and bottled water are often the most profitable. The only factor that does not depend on location is your vending machine and the service partner – Vending.com.

This blog lets us dive deep into the location factor to see how a vending business owner can win suitable locations to maximize revenue and profits.

Finding a good location

There are several parameters to consider while selecting the right location for your vending machine. These include: 

Volume of traffic: The location you select must have high foot traffic. After all, vending is a numbers game. The higher the traffic, the higher the number of transactions.

Type of traffic: Vending is about convenience and the experience depending on the consumer. It is the simple magic of the mechanics for a young kid when you push currency into the machine to get what you want. It might simply be about waiting with a beverage at the Airport for the next flight for an adult. The kind of traffic will define what you sell and how it is priced. The visitors to your location shall define the suitable machine and the right merchandise.

Demographics: The demographic of your location is going to have an impact on profitability. For example, if your machine is at a gym, customers will more than likely be looking for bottled water and not for soda. A themepark, on the other hand, may require more chocolate bars or chips. Ignoring the demographics of your location can be detrimental to your business.

Competition: The presence of other vending machines is a good sign. While the location might need more effort to win, it is a proven location for a vending business. Remember, the vending machines do not compete for the consumer’s attention. They only compete for real estate. It is the products within the machine, the quality of the interaction, and the ease of the transaction that attract consumers. The right product mix is always attainable by studying the competition and by selecting complementary products. For optimizing the customer experience, the right technology and the right aesthetics go a long way. Picture this, a fully contactless vending machine with guaranteed vending technology accepting cashless payments, with attractive designs on them – with bestselling products. This is just an example of how Vending.com’s range of machines delivers the optimal customer experience.

 Building the proposition

A vending machine owner or operator is not just doing himself a favor by placing the machine at a location. There is definitely value for the location owner, too. Winning the location is dependent on articulating the value for all stakeholders, including the location owner.

The location owner might have different types of benefits. Some might give more weight to the rental income or the commissions they will get from your vending machines on their premises. This is the most common benefit, but not always the largest.

In other cases, businesses might be keen on improving customers’ convenience. Location owners may also want to use the vending machine as a channel to promote products aligned to their business. A good example would be protein shakes and protein bars in the vending machines at a gym. This increases revenue and reduces the need for additional sales bandwidth. Some might consider your machines a good branding opportunity by sticking their brand on your machines. Features like UVend Technology on vending machines and contactless transactions can enhance the sense of safety at some locations.

While the fee for placing the vending machine is a given, its size can depend on how well the other benefits are articulated to the location’s owner.

Our 90 years in the vending industry have given us experiences that can empower your vending business with the proper guidance and insights to be successful. To know more, talk to us at 1-855-929-1042 or visit this link to get help from professionals.

Vending.com - Blog

How does a ‘Made in USA’ vending machine help your vending business

 

Made in the USA – The What and The Why?

Some suppliers sell truly American-made products, while others do not. Tthe government has ensured that Made in the USA is no longer an abstract concept. The high-level description of an “All or Virtually All” American-made product is that more than 50% of the product and its components by cost must be made in the country. Thanks to FTC guidelines [1] and federal regulations, every industry also has clear rules as to what is eligible for a Made in the USA tag and what is not.

A recent survey by a leading magazine [2] says about 69% of the respondents preferred buying American-made products. About 83% of them were also willing to pay a premium for the Made-in-America label if it is a genuine claim. This may not be surprising as we all want to reward the American spirit of entrepreneurship and innovation. The benefits of buying a product made in America, however, are not limited to patriotic fervor. There are sound business benefits to vending machine owners and operators while buying American machines or services.

What it means for your vending business

Local Customer Service: A vending machine is complex equipment that is built with a variety of electrical, mechanical, electronic, and communication equipment. Adequate customer support with cross-functional technical capabilities is essential to deliver the best user experience for the end-users of the machine. Local manufacturers understand the challenges of local customers. A good understanding of many variables like ambient weather, tastes and preferences, compliance to regulations, and other factors influence the quality of service. A business that designs and builds machines in the USA is more likely to understand the nuances of these variables and provide the best support.

International Supply Chain Woes: Manufacturers, relying on global suppliers for their components currently struggle with a severe supply chain bottleneck. This is not a temporary situation. If your machine’s card refrigerator unit fails and you must wait for a month to replace it, it means your machine is out of action. The cost of spoiled inventory in the machine is not even a scratch on the surface of what you will stand to lose as revenue. If you have purchased your machine through a financing option, you will also service the debt without revenue. On the other hand, a local manufacturer can quickly replace parts and keep the cash registers ringing.

Standards of Safety and Quality: The safety standards are a minimum benchmark for an American manufacturer who understands the consequences of a gap. However, for manufacturers in a developing nation, the standards are simply a matter of compliance to purchase specifications. Both might be working towards meeting the same safety standards, but the drive to meet such measures can be quite different. North American and Western European businesses are much more savvy than most other regions. This also gives an edge to American manufacturers compared to those who buy parts or machines from other countries to sell locally.

Faster Delivery Time: Mobilizing machines, equipment, and parts locally are faster than ordering and shipping from thousands of miles away. In a market where impulse purchases of products are short-lived fads, “time-in-transit” can be a killing. Also, the distances your machine or parts must move without any economic value can hurt the environment. A local manufacturer might still burn gas to haul your machine a few hundred miles. But it is way faster, cheaper, and environmentally responsible than shipping it on a diesel barge across the ocean.

Geopolitical Uncertainties: The last thing that a vending machine owner or operator must be worried about is the relationship between countries and world leaders. Today’s environment is so volatile that countries trade tariffs, embargos, restrictions, and retaliatory measures between each other at the drop of a hat. Suppliers who rely on foreign products or components are often impacted by the tectonics of international politics. Local manufacturers are relatively insulated from such uncertainties and become reliable partners to your vending business.

Made in the USA is not a tag. It is a proposition.

Buying American-made vending machines has a definite and positive impact on the success of your vending business. You can improve your revenues, reduce risks, ensure consumer convenience, and escape impact from extraneous factors. You can also contribute to empowering the country. You can give a boost to both your patriotism and profitability by doing business with an American manufacturer. Vending.com has been manufacturing vending machines in the USA for more than 90 years. You can talk to us to know more about the benefits of doing business with an American manufacturer like us. Call us now at 1-855-929-1042 or click here.

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Full-spectrum vending machine and vending solutions supplier

 

How Do Vending Solutions Contribute To Business Success?

Vending is more than the machines, installation and operation, and maintenance. The vending solution you choose extends your identity as an entrepreneur or business, which goes beyond the latest features and newest technology. It also needs to be equipped to

  • Serve your customers better – take care of your customers in the most efficient way possible by enhancing the customer experience through the latest technology and features.
  • Further your business objectives – the ideal solution helps you achieve more sales, more profits, more customers, repeat customers, more avenues for monetization, etc.
  • Advocate your brand – vending solutions are an essential and easily customizable part of your real estate. With the right partner, you could increase your brand’s recall with the appropriate audience. 
  • Reflecting your business’ vision –the way we treat our customers reveals a lot about us, the most important being the business’ stability and plans for the future.
  • Representing your identity –providing an inclusive and accessible customer experience indicates the values that drive you and your business. 

You need a full spectrum vending solutions provider to achieve all of this, and more.

Vending.com – The Full Spectrum Vending Solutions Provider

We are committed to assisting our customers with their business needs. We are focused on understanding what customers seek from their vending solution – in terms of business objectives. We recommend solutions that complement their business objectives. We want you to succeed and constantly think of ways to make this easier for our customers. For example, our profit calculator helps prepare you for your business venture by giving you an estimated number of vends needed before turning a profit.

Our vending solutions creates value for all stakeholders

  • Vending solutions: We have dispensers for snacks, beverages, frozen foods and coffee. Plus, our custom solutions reimagine the limits of items that could be stocked, including eyelashes, live bait vending and bowling products, to name a few.
  • Designing: Find solutions that fit your needs like a glove. We are drawing on our decades of experience and the latest technology for our customers. For example, our custom vending solutions serve the self-service retail domain. We cover diverse end-use locations like bowling alleys, self-serve laundry, car wash centers and more.
  • Engineering and Manufacturing: We invite you to experience our 350,000 square foot facility used for engineering, manufacturing, warehousing, selling, financing and vending management.
  • In addition to having the infrastructure, people, and expertise, our service, support and maintenance department is put in place to serve vending businesses long after their purchase has been made.
  • Research & Development: Our in-house R&D works on hardware, software, payment systems, user interfaces, access technologies, product security, and merchandise delivery mechanisms. 
  • Parts: Vendnet is a dedicated vending machine service provider that services vending parts. Be it to replace parts or upgrade your machine, Vendnet is here to help guide you every step of the way.
  • Financing: Making credit available is a business need. Making it available on time with easy documentation is helpful. Providing flexible repayment plans is good. Doing all of this and helping customers profit from day one is excellent. Vending.com is excellent and dedicated to bringing affordable financing alternatives that fit the needs of each individual customer.
  • Business Support: Vending.com serves the customer and the industry. We work in close collaboration with multiple entities across technology, merchandising, distribution, etc., to meet or exceed customer expectations with the exact solutions they need.
  • Custom Vending Machines: Have a unique vending requirement or use case? We have the solution for you.
  • Legacy: Vending.com is a part of the Wittern Group, which has delivered vending solutions since 1931. We have transformed the vending experience and made our customers more successful.
  • Resources: We make available helpful content around setting up and running the machines in the form of videos and documents. Sample our training videos or check out our blogs to look for industry news and vending ideas.

What Does A Full-Spectrum Vending Solutions Provider Like Vending.com Provide?

We cover all aspects that deliver business success for our customers. We help our customers 

  • Gain a competitive edge with new features 
  • Reduce machine purchase costs through constant innovation 
  • Reduce running costs by using high-quality materials
  • Ensure business continuity with support
  • Reduce the threshold for investments with our used machines
  • Maximize value for their investment with our refurbishment know-how

We also comprehensively cover all of the tactical bits. For example, our seven manufacturing lines are capable of creating over fourteen snack machines, soda drink machines, cold and frozen vending satellites, coffee machines, and more. 

We also complement our customer’s business development strategy by being the single stop for all vending-related plans. This means that while we provide all of the necessary ingredients for success, we also save them time and money while doing it. 

Experience The Benefits of a Full Spectrum Vending Solutions Provider

Vending.com is a proven, single-source solution for all vending requirements. We look forward to answering your questions on our offerings and brainstorming to achieve your business objectives. Contact us now to know more.

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5 features your vending machine must have (UV, Cashless, GuaranteeVend, etc.)

Five Must-Have Features of Your Vending Machine 

Are you in the market for a vending solution?

Vending machines wear multiple hats – they are a great source of extra income and a way for products and retail brands to improve the customer experience. If you are in the market for a vending solution, the ideal starting point is to check out our profit calculator or contact us directly at Vending.com.

 

What are the features or capabilities that your vending solution must possess? 

There is a vending solution that fits a variety of requirements for users.. Entrepreneurs, retail businesses, facility management agencies, the list goes on. Your business is unique and requires solutions aligned to your business goals and your target vending audiences. Some areas will need your attention before investing in a vending solution. This blog post outlines five of these areas.

Accessibility – Are your vending machines ADA compliant?

The Americans with Disabilities Act is comprehensive in its scope, as well as scientific and compassionate in its stipulations. Though there are multiple aspects that the act covers, accessibility is an area that applies to the vending machines you choose. 

Vending.com’s offerings are all ADA compliant or ADA ready. Our solutions comply with the ADA by its design, ergonomic access to the user interfaces, intuitiveness, and its ability to be accessible to all. Contact us to know more about our ADA-compliant machines.

Customizability

Just as your vending partner needs to cater to your business’s unique identity and operations, you also need someone well-versed with your industry’s demands. Custom-developed solutions, wherever applicable, will help drive more sales and ensure a richer user experience that delights users.

Vending.com has custom vending solutions that have been designed and redesigned for specific industries, domains, and applications, like PPE kit vending, gym and fitness centers, self-service laundry businesses, and more. Our partners and affiliates add to our vending solutions’ customizability.

In addition to providing the custom vendor, Vending.com also helps in catching the attention of your customers with eye-popping designs. Our custom graphics offering helps in decking out your vending machine to attract more audiences – right from the factory. Our marketing team helps you serve the right look for your audience. 

Effectiveness Of Technology And Application Used

Technology has raised the bar with end-user expectations regarding features and experiences. It is essential to choose the appropriate features that are relevant for your target vending audience. 

Vending.com has constantly developed products and solutions filled to the brim with features, and we have done this for all stakeholders – our customers and the end-user audience. We have everything from easy item loading to handling multiple form factors. For the end-user, we have easy item selection, cashless transactions, sanitization, and more.

Contact us now to understand the multiple features and options that would work for your audiences.

Alternative Methods of Monetization

We are all looking to maximize the returns from our assets and investments. Complementary or supplementary income avenues are a way to do that. In this connected and digital world, there are multiple ways to augment the principal revenue source. For instance, any surface that demands the public’s attention is ideal for placing advertisements. When it comes to vending machines with digital displays and an internet connection, the possibilities are endless.

Vending.com’s vending solutions have feature-rich interfaces. Our in-house engineering is laser-focused on incorporating cutting-edge technology that helps our customers recognize tangible results. Check out our Express Combo Vending Machine to see for yourself. 

Sustainability

In this day and age, machines have to be energy-efficient as much as possible. Multiple technologies are applicable across design, ergonomics, hardware, software, customer behavior, etc., for reducing the energy consumption of vending machines and their carbon footprint. 

For example, Vending.com’s MarketOne 5W Cold Food & Drink Vending Machine is a combo machine that includes cooling solutions, digital displays, touch interface, cashless payment, and much more. It has Energy Star compliant technology, LED lighting, and the latest in energy usage optimization from our in-house innovators.  

Why choose Vending.com for your Vending Solutions?

Our 90 years of proven vending industry legacy and leadership focus on long-term innovation and planning. We offer everything required for your success. Our end-to-end ecosystem for vending solutions covers everything from usage-specific machines and new technology-driven features to financing and hassle-free maintenance.

Vending.com’s vending excellence has multiple testimonials and countless success stories. We are always at the precipice of the latest technology, features, and business practices that help our customers become more successful.

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Full Profit Vending Program

What does a full profit vending program look like? How much can you, hypothetically, make from your vending machine? Check out our price recommendations below.

Can cold drinks (Major Brands)
Vend Price———————————————————————————————-$1.25
Cost per can———————————————————————————————–.32
Profit per can————————————————————————————.93

Bottle cold drinks (16.9oz-Major Brands)
Sale/Vend Price—————————————————————————————$1.50
Cost per bottle——————————————————————————————-.67
Profit per bottle——————————————————————————–.83

Bottled Water-#1 Selling Beverage (16.9oz)
Sale/Vend Price—————————————————————————————$1.25
Cost per bottle——————————————————————————————-.13
Profit per bottle——————————————————————————-1.12

Chips-Top Name Variety Pack (50 Ct.)
Sale/Vend Price—————————————————————————————-$1.25
Cost per bag———————————————————————————————–.28
Profit per bag————————————————————————————.97

Candy-Top Name Variety Pack (30 Ct.)
Sale/Vend Price—————————————————————————————$1.25
Cost per candy bar————————————————————————————–.70
Profit per candy bar—————————————————————————.55

AVERAGE PROFIT PER SALE: $.88

For more information, contact Vending.com by calling 1-800-548-1982.