Author: Phil Masters

Phil Masters has witnessed and shaped the convenience services industry for over five decades. Since earning his associate's degree in Marketing in 1970, Phil has played a pivotal role at Vending.com and The Wittern Group, Vending.com’s parent company. He’s been a key contributor and leader in evolving vending solutions. His impact surpasses the typical roles associated with sales. He has pushed boundaries and embraced change by spearheading new stylings for Vending.com’s vending equipment line and pioneering corporate partnerships and branding campaigns with iconic companies like Harley Davidson, John Deere, General Motors, Ford, and others. Phil is fortunate to be a part of driving the success of Vending.com and looks forward to celebrating its 100th anniversary in 2031. He’s thankful for the opportunities to introduce new programs and provide innovative and tailored solutions to help individuals and companies reach their vending goals and thrive in an ever-evolving market.
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Posted on | by Phil Masters | Leave a Comment on How does a ‘Made in USA’ vending machine help your vending business

How does a ‘Made in USA’ vending machine help your vending business

 

Buying Made in the USA – The What and The Why?

Some suppliers sell truly American-made products, while others do not. The government has ensured that buying Made in the USA is no longer an abstract concept. The high-level description of an “All or Virtually All” American-made product is that more than 50% of the product and its components by cost must be made in the country. Thanks to FTC guidelines [1] and federal regulations, every industry also has clear rules as to what is eligible for a Made in the USA tag and what is not.

A recent survey by a leading magazine [2] says about 69% of the respondents preferred buying American-made products. About 83% of them were also willing to pay a premium for the Made-in-America label if it is a genuine claim. This may not be surprising as we all want to reward the American spirit of entrepreneurship and innovation. The benefits of buying a product made in America, however, are not limited to patriotic fervor. There are sound business benefits to vending machine owners and operators while buying American machines or services.

What it means for your vending business

Local Customer Service: A vending machine is complex equipment that is built with a variety of electrical, mechanical, electronic, and communication equipment. Adequate customer support with cross-functional technical capabilities is essential to deliver the best user experience for the end-users of the machine. Local manufacturers understand the challenges of local customers. A good understanding of many variables like ambient weather, tastes and preferences, compliance to regulations, and other factors influence the quality of service. A business that designs and builds machines in the USA is more likely to understand the nuances of these variables and provide the best support.

International Supply Chain Woes: Manufacturers, relying on global suppliers for their components currently struggle with a severe supply chain bottleneck. This is not a temporary situation. If your machine’s card refrigerator unit fails and you must wait for a month to replace it, it means your machine is out of action. The cost of spoiled inventory in the machine is not even a scratch on the surface of what you will stand to lose as revenue. If you have purchased your machine through a financing option, you will also service the debt without revenue. On the other hand, a local manufacturer can quickly replace parts and keep the cash registers ringing.

Standards of Safety and Quality: The safety standards are a minimum benchmark for an American manufacturer who understands the consequences of a gap. However, for manufacturers in a developing nation, the standards are simply a matter of compliance to purchase specifications. Both might be working towards meeting the same safety standards, but the drive to meet such measures can be quite different. North American and Western European businesses are much more savvy than most other regions. This also gives an edge to American manufacturers compared to those who buy parts or machines from other countries to sell locally.

Faster Delivery Time: Mobilizing machines, equipment, and parts locally are faster than ordering and shipping from thousands of miles away. In a market where impulse purchases of products are short-lived fads, “time-in-transit” can be a killing. Also, the distances your machine or parts must move without any economic value can hurt the environment. A local manufacturer might still burn gas to haul your machine a few hundred miles. But it is way faster, cheaper, and environmentally responsible than shipping it on a diesel barge across the ocean.

Geopolitical Uncertainties: The last thing that a vending machine owner or operator must be worried about is the relationship between countries and world leaders. Today’s environment is so volatile that countries trade tariffs, embargos, restrictions, and retaliatory measures between each other at the drop of a hat. Suppliers who rely on foreign products or components are often impacted by the tectonics of international politics. Local manufacturers are relatively insulated from such uncertainties and become reliable partners to your vending business.

Made in the USA is not a tag. It is a proposition.

Buying USA-made vending machines has a definite reason why and positive impact on the success of your vending business. You can improve your revenues, reduce risks, ensure consumer convenience, and escape impact from extraneous factors. You can also contribute to empowering the country. You can give a boost to both your patriotism and profitability by doing business with an American manufacturer. Vending.com has been manufacturing vending machines in the USA for more than 90 years. You can talk to us to know more about the benefits of doing business with an American manufacturer like us. Call us now at 1-855-929-1042 or click here.

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Posted on | by Phil Masters | Leave a Comment on Winning the right location for your vending machine (the sales approach, not selecting the location)

Winning the right location for your vending machine (the sales approach, not selecting the location)

Factors influencing the success of a vending machine business

9 out of 10 vending business owners would agree that location is the most crucial factor in determining success. Important factors, such as selecting the right vending equipment and choosing the most profitable and saleable merchandise, depend on the location.

For example, in a location where a hip demography loosens their purse strings, having an intuitive interface and reliable operations results in more transactions. Whereas, in transit centers, salty snacks and bottled water are often the most profitable. The only factor that does not depend on location is your vending machine and the service partner – Vending.com.

So how do you put a vending machine somewhere profitable, somewhere good? This blog lets us dive deep into the location factor to see how a vending business owner can win suitable locations to maximize revenue and profits.

Finding a good location

There are several parameters to consider while selecting the right location for your vending machine. These include: 

Volume of traffic: The location you select must have high foot traffic. After all, vending is a numbers game. The higher the traffic, the higher the number of transactions.

Type of traffic: Vending is about convenience and the experience depending on the consumer. It is the simple magic of the mechanics for a young kid when you push currency into the machine to get what you want. It might simply be about waiting with a beverage at the Airport for the next flight for an adult. The kind of traffic will define what you sell and how it is priced. The visitors to your location shall define the suitable machine and the right merchandise.

Demographics: The demographic of your location is going to have an impact on profitability. For example, if your machine is at a gym, customers will more than likely be looking for bottled water and not for soda. A themepark, on the other hand, may require more chocolate bars or chips. Ignoring the demographics of your location can be detrimental to your business.

Competition: The presence of other vending machines is a good sign. While the location might need more effort to win, it is a proven location for a vending business. Remember, the vending machines do not compete for the consumer’s attention. They only compete for real estate. It is the products within the machine, the quality of the interaction, and the ease of the transaction that attract consumers. The right product mix is always attainable by studying the competition and by selecting complementary products. For optimizing the customer experience, the right technology and the right aesthetics go a long way. Picture this, a fully contactless vending machine with guaranteed vending technology accepting cashless payments, with attractive designs on them – with bestselling products. This is just an example of how Vending.com’s range of machines delivers the optimal customer experience.

 Building the proposition

A vending machine owner or operator is not just doing himself a favor by placing the machine at a location. There is definitely value for the location owner, too. Winning the location is dependent on articulating the value for all stakeholders, including the location owner.

The location owner might have different types of benefits. Some might give more weight to the rental income or the commissions they will get from your vending machines on their premises. This is the most common benefit, but not always the largest.

In other cases, businesses might be keen on improving customers’ convenience. Location owners may also want to use the vending machine as a channel to promote products aligned to their business. A good example would be protein shakes and protein bars in the vending machines at a gym. This increases revenue and reduces the need for additional sales bandwidth. Some might consider your machines a good branding opportunity by sticking their brand on your machines. Features like UVend Technology on vending machines and contactless transactions can enhance the sense of safety at some locations.

While the fee for placing the vending machine is a given, its size can depend on how well the other benefits are articulated to the location’s owner.

Our 90 years in the vending industry have given us experiences that can empower your vending business with the proper guidance and insights to be successful. To know more, talk to us at 1-855-929-1042 or visit this link to get help from professionals.

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Posted on | by Phil Masters | Leave a Comment on Snacks, Drinks, Frozen Foods, or Combo – What Would Give You More Vend Sales?

Snacks, Drinks, Frozen Foods, or Combo – What Would Give You More Vend Sales?

The product decides the machine.

A vending business is a reliable source of revenue, if you do it right. Even if you are not a mainstay vending business owner, an additional revenue stream from a vending machine gives you the liberty to pursue your passion. It helps you save money for a rainy day. The first step towards getting a steady flow of revenue is by choosing the right product to sell and the machine that vends it, in that order. It is important to remember that while people interact with the machine, it is the product that they consume.

First-time buyers often tend to focus more on the vending machine for sale than the best products for those vending machines. The product is a bigger capital investment than stocking the machine. They tend to pay less attention to the fact that revenue and profits come from the product you stock and sell. So, choosing what you want to sell takes precedence over the machine you use to sell it. Let us discuss how to select the right product that will give you the best results.

Factors to consider

The most obvious factor influencing your decision on the best products for your vending machines should be user experience. Your consumers should get the best satisfaction by buying from your machine. The best experience comes from the product they want to buy and the machine they interact with. So, the product you sell and the machine you use should be of the best quality and at the right price point. These two factors are applicable to what product you choose to sell. Other factors are influencing the selection of the product you choose to sell, however, like the ones below.

  • Volume: Some products sell in higher volumes than others. The higher the number of transactions, the better the returns on investing in a vending machine. Water bottles and beverages constitute more than 56% of the sales through vending machines[1]. They are universally sought staples and can also generate a decent margin[2]. Moreover, vending machine products are generally impulse buys. This means while users start transacting to buy a water bottle, they can get interested in a bag of chips or an energy bar. So, high-volume products increase the chances of up-selling and generating more revenue per user.
  • Profitability: Certain products can fetch a higher margin than others in your vending machine. While the same product may not have the best profitability everywhere, there are certainly some sweet spots. There is statistical evidence from a survey showing that the humble water bottle scores high on the profitability scale. Fruit snacks are a close second[2], but again, these are statistical averages. While your water bottle might get you good profits at a gym, sugary drinks and candies might earn big bucks at an amusement park. That takes us to the next factor you need to consider while selecting the right product to sell, the location.
  • Location: The location of your vending machine can significantly influence what sells and what does not. The volume of traffic, the spending power of the traffic, and the need for convenient access to supplies are all dependent on the location. Outdoor vending machines with cold beverages at a summer fair can be a bigger attraction than the rides. Cold sandwiches might fly off the machines at the factory cafeteria. Protein shakes are more likely to be bought at a gym than most other places. Location not only defines what sells but also how much of it. Some vending enthusiasts place so much significance on the location that they are happy to select their machine or product based only on this factor.
  • Demographics: This is a slight evaluation of the location. This defines who is likely to use the machine. The demographics you are likely to cover at a school are children between 8 and 18 with access to disposable income in the form of pocket money. An office is more likely to have an older age group of people but with a bigger purse at their disposal. This kind of classification of who is likely to use your machine will help you identify the products they will likely need. It also indicates how you can price the products that have a compelling demand against others that don’t.

The right machine for the right product

Choosing the best product for vending machines impacts you’re the experiences of your customers, who do business with your machines. Getting the product mix right has a great influence on the revenue and profitability of your vending business, but the product by itself does not complete the experience of your customer. They conduct these transactions through your machines. Hence, the right machines combined with the best products deliver delight to your customers and success to you. Striking a balance between performance, features, cost of purchase, cost of ownership and maintenance could be tricky even for experienced vending machine owners.

This is where businesses like Vending.com can help. With over 90 years of experience in the vending industry and a sophisticated ecosystem of distributors and partners, Vending.com can provide the right vending solutions tailored to your needs. Reach out to us at www.vending.com or call us at 1-855-929-1042 to know more.

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Posted on | by Phil Masters | Leave a Comment on Be Mindful of these Pitfalls When Purchasing A Used Vending Machine

Be Mindful of these Pitfalls When Purchasing A Used Vending Machine

The Pros and Cons of the Used Vending Machine Business

Did you know that as of 2022, the US has roughly 5 million vending machines? According to the industry market research firm IBIS World, the vending machine industry generates close to $8.9 billion in annual revenue. About 67% of this market comprises small independent operators selling snacks and beverages and making small margins. For most vending machine owners, it is primarily a side hustle.

Vending is a booming business, and starting one is not very difficult. The vending business is a constantly changing and evolving industry. It provides an excellent opportunity for all kinds of entrepreneurs, whether you are a novice or a seasoned business owner. The range of products that can be offered to your customers is vast. The most common and popular items being sold are snacks, candy, and beverages like soda, water, and coffee.

Used vending machines generate profits quickly with a low initial cost

If you are new to the vending business and would like to try your hand at it, then an easy way to start your own vending business is to buy used vending machines. A used vending machine will typically cost a fraction of its brand-new unit. You may also chance upon a used vending machine that has barely been used.

While experimenting with new locations, a used vending machine can be a good choice. If you are operating with limited resources, used vending machines may be the way to go. Many such use cases get you started on a used machine and earn the capital required to invest in a brand-new device.

There are many kinds of used vending machines available in the market today. They sell a variety of merchandise, from sodas or general snacks in malls to travel electronics like headphones or phone chargers in airports. You can also buy COVID-19 essentials like masks and sanitizers from vending machines in hospitals and public spaces like malls or theaters. Picking the right product and pricing it right will help recover the capital invested in buying your used machine.

Important aspects to consider before purchase

A used vending machine might seem like a cost-effective choice to jumpstart or expand your vending business. There are a few important things, however,  to consider before buying one.

There are business pros and cons when investing in a used vending machine. The right price, the suitable model, long-term reliability, value over investment, etc., form the cons. Vending.com ensures that these cons are handled and converts them to advantages.

  • Warranty –
    • Con  – Used vending machines come with no warranty, unlike new ones. 
    • Pro – Vending.com “factory refurbished” and “certified used vending machines” do come with a great price and limited warranty
  • Financing- 
    • Con – purchasing a used machine most likely will be a cash-only transaction, or you may have to take out a loan. 
    • Pro -Vending.com has a few attractive financing options that have been designed for entrepreneurs and their cashflows in mind.
  • Number of Features
    • Con – Used vending machines are generally older models. Legacy units will not have the latest features and technology like contactless transactions. They may not be equipped to accept card payments, thus limiting the number of customer transactions. 
    • Pro -Vending.com has the expertise and parts catalog to address this.
  • Hidden expenses –
    • Con – Used machines may work perfectly fine initially, but as they near end-of-life, their mean time between failures becomes lesser and lesser. While the cost of repairs will be a factor considered, the more significant aspect would be the lost revenue from sales. 
    • Pro- Vending.com’s one-year factory warranty and Vendnet’s 90 years of vending experience ensure your machine operates with no problems. 

When purchasing a used vending machine, it’s always a good idea to inspect the vending machine in person. If Tinder taught us anything, it is that profile pictures are often overrated.

  • Seeing is believing. Check if there are any physical damages like scratches or dents. It is relatively easy to improve the external appearance of the machine. If there are heavy dents, it is better to take a closer look at the circuit boards and refrigeration systems before moving ahead with the purchase. You should ask for the machine’s original manual and schematics and whatever proof of service the seller has at hand
  • If you are buying a vending machine for dispensing cold beverages, check the compressor thoroughly. Insist on starting the machine a couple of hours before you arrive. If you have a gas leak detector, do not forget to take it along. Freon-based coolants like R232 are relatively easier to detect with their distinct smell. It is the propane-based ones that are difficult to spot without a detector. It is better to look for better options if the compressor does not inspire confidence.
  • Check the bill acceptor and coin validator. Test it to make sure it is not malfunctioning. No one wants to use a vending machine that simply eats up their money and dispenses wrong items or nothing at all. You could also retrofit a card reader or cashless payment system to the machine. If the bill acceptor or coin validator is glitchy, ask for a discount in the asking price that will help you retrofit one from Vending.com.

 

The kind of used vending machines you buy can influence the pros, cons, and ultimately the success of your vending business. Getting a quality machine will save you lots of money and time while maximizing revenue-generating transactions. Purchasing your vending machine from a reliable company can help eliminate uncertainties and risks. Vending.com has a wide range of factory-direct new and used vending machines that are manufactured in the USA. All machines have been factory inspected and remanufactured to look and operate just like new vending machines. 

When buying your vending machine from Vending.com, you can rest assured that you are in good hands. With over 90 years of experience in the vending industry, Vending.com offers a dependable business proposition to help you build your own vending business.

Vending.com offers affordable used vending machines that are factory refurbished and certified.  Call 1-855-929-1042 today for all your vending needs.

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Posted on | by Phil Masters | Leave a Comment on Ways customer service influences your vending business

Ways customer service influences your vending business

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” 

– Maya Angelou – Poet, memoirist, and civil rights activist

Certain sayings have a great deal of wisdom hidden in them that resonates with us. What makes them great is how they remain true across time. We all must have heard the above Maya Angelou quote in some variation or another, and this holds for customer satisfaction, which in turn drives sales success.

Customer Satisfaction = Customer Service + Customer Experience

A particular study by Oracle® found that 86% of the surveyed consumers were willing to pay more for better customer service. The link between customer satisfaction and sales success is well-documented.

Though there are multiple definitions based on context, we could safely take the following equation as the simplest canonical form: Customer Satisfaction = Customer Service + Customer Experience. 

Customer satisfaction is a combination of aspects that are in our control, 

  • Vending customer service, the tangible aspects such as a well maintained and stocked machine, ensures full marks
  • Customer experience, where the intangible elements, such as aesthetics or a contactless and cashless experience, come into the picture.

At Vending.com, our machines cover both aspects. 

Quality of Customer Service

Vending customer service is key to gaining repeat customers and growing your business.

Stock availability

More product selections translate to more sales. Our combo vending machines, for instance, vends multiple product types and has a flexible and high storage capacity.

Ease of Use 

The customer does not like coin jams, bills returned, glitchy interfaces, or faulty buttons. The customer depends on the vending equipment to save them time while servicing their needs.

Safety

Vending equipment is a substantial piece of machinery. As rugged and handsome as they are, they still need to be grounded, balanced, and suitably located to stave off any possibility of injury. In today’s environment, sanitization of high contact surfaces are also non-negotiable. Check out our UVend Technology that provides a safer vending experience for customers.

Quality of Customer Experience

Customers are the cornerstone of your success. Focusing on the below areas will help in maintaining and optimizing the quality of their interaction with your vending business.

  • Ease of accessing information: We are living in a mobile-first consumer environment. Your customers are used to responsive touchscreens with strategically located useful information. They expect no less from their food, snack, or drink vending machines.
  • Technology
  • Cashless: Again, the focus is on a seamless interaction. One where mobile and card-based payment systems increase convenience for the customer. Our offerings are equipped with the latest payment acceptance systems. Additionally, in some cases, these offerings can be retrofitted. We recommend contacting your sales representative for more information.
  • Contactless: Unattended retail is growing. With this, our machines are equipped to make the entire user-machine interaction contactless, from product selection to payment to delivery. We ensure a no-touch experience to the end-users. 
  • Aesthetics – The Where, How, and Wow of Product Placement
  • Planogram: Out of sight, out of mind. We do not want visibility to affect your sales. Our in-house experts help you plan the positioning of your best-sellers. This ensures customers do not turn to another machine just because they could not spot the snack they wanted.
  • Lighting: Visibility is one thing. Viewability is another. Vending.com machines have strategically placed LED bulbs that enhance merchandise viewability.
  • Design: The where and how of product placement is covered, and now we come to the ‘wow.’ Depending on the audience targeted, a good design helps you get extra sales. Vending.com helps you convert your branding goals or your marketing ideas into visual graphic wraps. 
  • Alignment with/cognisance of customer philosophy
  • Accessibility: Patrons will range from children or elderly or the differently-abled. As such, our machines are all ADA compliant or ADA ready.
  • Sustainability: Consumers are now more aware than ever of the environmental impact of their purchase decisions. Vending.com has always been at the forefront of creating or in the early adoption of energy-efficient practices. Our machines are ENERGY STAR® certified. We constantly innovate through engineering and sourcing to keep the toll on our environment to a bare minimum.

We have ensured client success throughout our decades (90 years) of experience in delivering automatic merchandising equipment by helping our clients provide great end-user service and constantly optimize the end-user experience. We deliver thanks to our consistent focus on innovation and dedicated and exhaustive service, maintenance, and repair.

Making Vending Machines Your Best Salesperson

With a vending machine, there is an opportunity to provide standardized vending customer service and a quality customer experience to ensure more repeat sales and increased customer loyalty.

At Vending.com, we focus on making our machines a delight to use. We incorporate customer feedback and industry trends into our R&D. Connect with us to know more about the features and machines that will drive more vending sales for your business at 1-855-929-1042.

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Posted on | by Phil Masters | Leave a Comment on Finding the best location for your vending machine

Finding the best location for your vending machine

At the cost of sounding cliche, the top three of the five most important factors for success in the vending business are location, location, and location. It won’t be surprising if the other two are location too. Winning the best location for the vending machine is the first step towards monetizing the capital investment made on the machine. It influences critical business metrics like sales, profits, and average revenue per user. Choosing a poor location for a fancy piece of vending equipment is like keeping your gold in the bank and paying rent for safe keep. It is not only a poor use of your asset, but it also burns more cash for the upkeep. Incidentally, you could check out Vending.com’s profit calculator to simulate your earnings.

Need for a new location

Vending businesses are always looking for new vending machines and the best locations to place them in. The location is where their business starts generating returns or cash. Each vending business owner has their own drive to expand or enter a new location.

  • Starting a new vending business

Vending is a lucrative business with low barriers to entry. Vending machines are easy to use, not too expensive, and quick to generate returns. First-time investors of the vending industry who are looking to save for a rainy day are hungry for new locations. Location owners prefer working with them as long as they are in for the long haul. Vending.com has a specialized focus on helping entrepreneurs becoming successful.

  • Expanding to a new location

Vending machine owners who are already in business are also looking for opportunities to expand. They often start close to their base of operation and slowly expand to adjacent locations.

  • Choosing the right location for maximizing growth

Businessmen who are trained hands at the vending business always seek to maximize growth. If they identify an open opportunity in a high-growth locality that can benefit from the convenience of a vending machine, they pursue it. This adds to the race for space. Our earlier blogpost covers this area.

  • Diversification of risk

Veterans in the business are not only hungry for growth but are also keen to reduce risk. Betting on one or a few locations is like putting all the eggs in one basket. So, they often try to find new localities to place their equipment with diverse demographics and preferences. This helps them tide over challenges due to lagging demand in the areas they already operate in.

Selecting the right location

Newbies and veterans alike are hunting for that attractive bit of real estate where their vending machines can serve more and more customers. But not all places have the same level of earning potential. Successful vending entrepreneurs carefully select the ideal spot for their machines and then go all-out to win the location. While there is no clear definition for the right site, common sense and meticulous consideration of certain influencing factors can help get the best location deal. Some of them are discussed below.

  • Traffic volume

All said and done, like all other retail businesses, vending is a numbers game. The more the number of transactions, the faster is the recovery of capital employed. The machine should be placed in spaces where there is a good level of foot traffic. Public spaces, offices, schools, and other public places are good examples of a good volume of user traffic. These locations often generate the most per-machine revenues.

  • Traffic quality

While the volume of transactions driven by high foot traffic is essential, the kind of traffic also plays an important role. The vending machines in the lobby of the office of an investment bank will have users with high disposable income. The average price per transaction will be higher than a school where children deal in “small change.” This also allows adjusting margins depending on where the machine is located. A good example would be when the same water bottle costs more in the office than at the school.

  • Competition

Competition in the vending business is a necessary evil. When the location you are pursuing has been hosting a competitor for a long time, the competitor continues to enjoy good sales. But it also means you will have to fight harder. Fight harder with the location owner for placing the machine and then fight harder for the wallet-share of the consumer who visits the place.

There are also advantages to placing the machine where there is competition. It is relatively easier to price suitably for the location without experimentation. A common trick is to price the competitors’ product brands at lower levels in your machine and price your unique ones at higher margins. Eventually, in a location with fair competition, the prices of all vendors settle down to similar levels. Then the differentiator is through the quality of products, availability, and the quality of the machines used. This is also an opportunity to showcase and grow your brand’s identity and recall value, and Vending.com’s marketing has the precise support that helps with this.

  • Merchandize

The merchandize that is sold in the machine also varies as per the location. Protein shakes sell almost exclusively at the gym. There is very little chance that an office employee will shell out change for a protein shake at the cafeteria. Potato chips at the gym might only the serve the purpose of testing the resolve of the patrons. They may fly off the racks at a school or a park though.

  • Type of Vending Equipment

It might come as a surprise, but what machine you choose will also depend on your location to place it. The table below shows how certain types of machines will suit almost all the locations, while others fit only a few.

Location Combo Vending Machines Drink Vending Machines Snack Vending Machines Frozen Food Machines Coffee Vending Machines
Schools and Universities ✔ ✔ ✔
Offices ✔ ✔ ✔ ✔
Hotels ✔ ✔ ✔ ✔
Shopping Centers ✔ ✔ ✔
Hospitals & Care Centers ✔ ✔ ✔ ✔
Government Offices ✔ ✔ ✔ ✔
Transport Service Centers ✔ ✔ ✔ ✔ ✔
Gyms ✔ ✔ ✔
Manufacturing Facilities ✔ ✔ ✔ ✔

Conclusion

Vending business owners can consider work half done when they have scored the best locations for their vending machines. From there, it is just making them rain.

Experts at Vending.com can guide you to get your new vending business off to a flying start or race ahead of the competition. To know how to pick the best vending machines for your location or suitable locations for the equipment you have in mind, talk to us at 1-855-929-1042.

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Posted on | by Phil Masters | Leave a Comment on Operator and User Safety in Vending Machines

Operator and User Safety in Vending Machines

The Mysterious Case of the Great White Shark Vs. a Vending Machine

The origin of this statistic is unclear, but the most famous quip about safety in vending machines is that they are 4 times as lethal as the great white. We can be sure that neither was thrown into a gladiator’s ring to compete against the other, so we may never know how accurate this claim is. The most likely source of this is a research report published by the Consumer Products Safety Commission (CPSC) in 1995. This report states that between 1978 and 1995, 2.2 people were killed by vending machine-related accidents on an average per year [1]. This is not an isolated report. National Electronic Injury Surveillance System (NEISS), a unit of CPSC, published a similar piece in 2015 to claim that the number is around 4 per year [2].

Vending machine safety incidents do not just impact business continuity for your vending business. It is a fiduciary responsibility to ensure the safety of vending machine operator and users. The good news, though, is that it is often how the machine is used that causes the incident. Not the machine itself. Manufacturers are using technology to make machines safer. Vending.com takes safety seriously, ensuring that standards are complied with and features added that ensure the safety of our customers, end-users, talk to us to know more about how we ensure this. 

Government institutions regulate the market to ensure that manufacturers are incorporating safety features. You can consider a few simple factors as a vending business owner to ensure that your operators and users have safe interactions with the vending machine.

Operator Safety

Vending machines are electro-mechanical equipment. Vending machine operators need to handle machines with necessary care and caution as they would handle any electrical appliance or equipment. Machine installation may be the most vulnerable point for potential incidents for the operator. Even that can be avoided by adhering to the installation process, using the right equipment, and wearing necessary protective gear. Once set up, operators will use the machine to program them, collect cash, or load new stock. There are well-defined vending machine safety user manuals that ensure that incidents like instability or electrocution are avoided during these tasks. Using suitable material handling equipment like mechanical, hydraulic, or electrical forklifts can prevent stock collapse and reduce operator fatigue. Vending.com equips all machines with the usage, service, maintenance, and troubleshooting literature to ensure a smooth experience for operators. Factory direct warranties, parts and service, as well as financing services are their expertise. Vending.com offers full-service programmes that assist first-time vending business owners as well as established vending business owners looking to expand their existing operations.

User Safety

The most common reason for safety-related incidents in vending machines is machine abuse. When delivery fails, some users kick, nudge, or even rock the machine. This can result in the machine tipping over. Vending machines are made of metal and glass, making them anywhere between two hundred pounds to eight hundred pounds, depending on the configuration and features. A fully loaded vending machine will weigh a few hundred pounds more. Mishandling the machine can make this come crashing down on the user. Damage to the machine legs or the floor surface can also lead to instability. Electrostatic charge accumulation is another cause of safety hazards. It might appear like these incidents can be avoided only through better user behavior. While that is true, the machine operator can ensure no clogging in the machine’s vending machine that can potentially frustrate the user. Manufacturers like Vending.com also uses technology that guarantees reliable disbursal of merchandise, contact us to know more about our iVend technology. Choosing the merchandise with suitable packaging is another important factor in ensuring proper disbursal.

Vending.com has a complete vending catalogue that can be customized with your company’s logo and colour scheme. It offers clients all around the globe a high-quality, state-of-the-art full-service vending experience with the widest range of safe and easy-to-use vending machines.

Ensuring Safety for Your Vending Machine

    • Timely Maintenance – Regular maintenance of the machine makes it function to specifications. It can also help vending machine operators discover potential safety hazards before they cause an impact. The refrigeration air intake mechanism, the coin and cash handling units, the collection tray, or any other part of the machine where transaction failures can happen need to be checked. Vending.com helps you with the timely maintenance, repair, and service of your vending machines.
    • Harnessing Technology – Using technology like Guarantee Vend can prevent machine abuse by some users. This will, in effect, help reduce the chances of tip-over. Modern machines have UV-based surface sanitation systems like UVend. They help reduce the spread of contagious diseases when users touch frequent contact surfaces.
    • Right Parts – Using manufacturer-authorized spares and supplies is an excellent way to eliminate uncertainties in machine performance. Spurious parts will not only reduce the life of the machine but can create safety issues. These parts are seldom tested and certified by regulatory agencies for your vending machines. Choosing to partner with a reliable partner like Vendnet offers the benefit of a fully stocked parts department that is committed to delivering components quickly and reliably anywhere around the world.
    • Finding the Right Machine (Compliance with Standards and Regulations) – Selecting certified machines for safety is a fundamental responsibility of the vending machine provider. It helps avoid accidents and wins the trust of the end-users. UL, FCC, and CE are good examples of standards that vending machines need to comply with. Vending.com offers a complete range of certified vending machines to fulfil all of your vending requirements. Location assistance is also included in the package.
    • Reliable Manufacturer – Vending machine manufacturers who have a lasting presence in the market have a lot of knowledge gained from years of research and addressing field issues. Fly-by-night operations do not bear the burden of long-term care for machines or users. Established players have a reputation to defend and, above all, a genuine interest in the welfare of the market that they serve. Which is where Vending.com with our 90+ years of experience, market leadership, and stability comes into the picture.

Conclusion

Vending machines are safer to operate or use than several other machines. But that does not diminish the responsibility of vending business owners towards deploying safe machines. Thankfully, that is not a difficult decision to make. A set of simple tasks like timely maintenance, use of approved parts, selecting the suitable machine, and buying from reliable manufacturers can make your vending machines an enjoyable and safe experience for everybody.

 

Vending.com bears a 90-year legacy in providing safe vending solutions. Our R&D team has tested and validated our machines for the necessary safety standards. To learn more about the safety of our machines, can talk to us at 1-855-929-1042 or visit us at www.vending.com.

 

[1] https://www.cpsc.gov/Newsroom/News-Releases/1996/CPSC-Soda-Vending-Machine-Industry-Labeling-Campaign-Warns-Of-Deaths-And-Injuries

[2] https://www.cpsc.gov/s3fs-public/2019_NEISS_Coding_Manual.pdf

[3] https://medium.com/purple-theory/vending-machines-vs-sharks-3e2362d762fa

Vending.com - Growing Your Small and Medium Business With Vending Machines
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Growing Your Small and Medium Business With Vending Machines

There are various benefits to owning and managing a vending machine business. Being your own CEO and creating your own schedule without depending on anybody else could help you maximize profits. Once an individual starts a vending business and becomes successful, they will want to expand it in order to increase their income and enjoy the profits.

Vending machines sell everything from beverages to chocolate, candies, and gourmet snacks. These machines can be found almost anywhere, including the workplace, travel destinations, or other public gathering locations. The National Automatic Merchandising Association reports that 18% of vending machine operators make between $1 and $4 million per year. At present, it is a $42 billion sector that could be pretty successful for anyone looking to expand their own company. 

Whether you have a vending machine business or you want to start one to help grow your small business, here are some pointers to assist you in expanding:

  • Amp up existing products: Increasing the quantity of vending machines is a good idea. Finding out what items will complement your current developments is a good start. Suppose you already have vending machines that sell hot meals or snacks. In that case, it’s a great idea to add vending machines that sell cold beverages. Consider things from the users’ perspective and you’ll come up with a slew of brilliant ideas. 
  • Upgrade your vending machines: Vending machines have incredible technological developments. Purchase the latest vending equipment from Vending.com that has the most vending machine models for snacks, cold drinks, refrigerated and frozen food, coffee and other hot beverages. All products are equipped with enhanced technology, such as touch screens and cashless solutions, to attract even more customers and everything you need to start, expand, or manage your vending business.

Many users prefer cashless vending machines. Installing vending machines in strategic locations is a brilliant idea. When you purchase a vending machine from Vending.com, you can be confident that you are in safe hands. Vending.com offers a trustworthy business concept to help you create your own vending business or to employ machines to help grow your small business, with over 90 years of expertise in the vending industry.

  • Consider Proper Service and Maintenance: To enhance your revenue, keep your machines in perfect condition. Machines must always be cleaned and stocked with supplies, and, depending on your location, they should be refilled twice a week. To avoid losing potential buyers, you must also check that the machine is in good operating condition. When you buy vending machines from Vending.com, you get the prompt maintenance support and technical experience to keep your vending machines running smoothly. Its well-stocked parts department can ship components anywhere around the world quickly and reliably.
  • Change locations: In addition to improving existing vending machines, look for new places where vending machines can be installed. Your search should be completely objective, taking into account customers’ demands and purchase patterns. You may come across areas with many passers-by, but if they don’t buy, your investment and upkeep costs will go down the drain. 
  • Choose Appropriate Locations: Like any other retail business, a vending machine’s location is critical to its success. Locations should correspond to the things you offer. The products you choose should be appropriate for your location and traffic. Even the most popular products may not sell in a crowded place if the target market is not relevant.

If you find an opportune location, but notice a vending machine is already there, do not fret. Get a feel from the location manager about their vending service. Are they satisfied with the service? Is the current machine outdated? What can you offer that they are not receiving from their current vending operator?

  • Increase the Machine Lineup: Once your vending machine business is up and running, expand your inventory and supplies to match client demand. You might also want to purchase a new machine but ensure you use your profits for purchase. However, if you want to save money for the future, you may procure a used vending machine from Vending.com.
  • Enhance Your Product Variety: You will not get your desired results with only a few candy or soft drink selections. You must provide a wide range of products. Customers will flock to you once you begin supplying the products they truly crave.
  • Make the Most Out of Advertisements:  Advertising is a fantastic strategy to inform potential clients about your vending business. You will not gain the profit expected if your target clients are unaware of your vending machine and the products available.
  • Make the most of your advertisements by incorporating visuals of vending machines and details regarding their locations. Vending.com can help you create a custom vending machine graphics or wrap that is unique to your company and location. Customers can directly collaborate with the marketing team to design, print, and install a customized graphic or advertise on the touchscreen that will help significantly boost profit.
  • Secure Referrals: If you want to grow your small business or your standalone vending machine business, make sure you deliver exceptional service. Regular consumers are more inclined to recommend your services to others. Word-of-mouth is the most effective and efficient form of advertising.

 

The Bottom Line

You want to grow your small business and boost your profits as an entrepreneur. It is only feasible if your approach is objective and logical. Always consider the user’s viewpoint so that you can provide them with what they demand. Having an eye on the latest trends and developments lets you upgrade your vending machines periodically.

Scaling up, however, does not determine the success of the vending machine. You must make improvements to match your customers’ cravings. The vending machine business offers excellent earning potential. Still, to achieve that potential, you must follow best practices.

For additional information, give Vending.com a call at 1-800-548-1982.

vending.com blog - Why Vending Machines Should Be Allowed in Schools
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Why Vending Machines Should Be Allowed in Schools

Students don’t always have enough time to have a balanced breakfast or lunch at home or during the school day. This is just one of the reasons why vending machines should be allowed in schools. Luckily, vending machines from Vending.com provide a quick option for a needed snack. Plus, providing healthy and nutritious options may be the only way some students are getting the right nutrition throughout the day. Students and teachers may receive nourishment from snack vending machines by purchasing their favorite snacks in the middle of the day.

The benefits of vending machines may provide a unique element to your school or organization with innovative, low maintenance vending solutions readily available. Convenience and accessibility are the key benefits of vending machines. Choose customized vending machines from a reliable provider like Vending.com that offers food, snacks, or combo machines. For a healthier lifestyle, choosing more healthy alternatives is a must, along with options and selections that are unique for your students and staff. It helps users save both time and money. The icing on the cake is that there are no hidden costs.

How beneficial are vending machines in schools?

This is a topic that has sparked several debates throughout the years. We know that some people favor the concept while others are against it. For instance, parents are nervous that their children may engage in harmful eating habits. Most people believe that vending machines exclusively sell high-fat and high-sugar foods. This isn’t the case, according to a CBS News report. According to the findings, the United States government issued a mandate through the Department of Agriculture requiring vending machines to offer healthy, smart snacks rather than junk food. Since the regulation was issued, Frozen Food Vending Machines have provided healthier options. 

  • Vending Machines Provide Nutritious Food:

Some vending machines could sell gum, candy bars, potato chips, cookies, and other products liked by children. Schools may choose the 40 Selection Snack Vending Machine from Vending.com that has a high-capacity to accommodate multiple nutritional foods, such as string e, carrots with hummus, dried fruit, milk, yogurt, veggie fries, and more. This can provide a healthy diet for kids and therefore improve each student’s learning environment. Fresh fruits and vegetables available as snacks in schools is believed to go a long way toward building a healthy school food environment and improving nutrition that will impact the rest of their lives.

  • Promotes Healthier Eating Habits Among Students:

Consuming low-quality foods every day might lead to a lack of learning chances, but so can hunger. If a student is more concerned with the fact that their stomach is growling than with the points in the classroom, their grades will suffer over time. One of the benefits of vending machines in schools is that they allow students to satisfy their food cravings while keeping their attention on teachers and classes. Affordable pricing is crucial, so many schools either engage with local vending services to reduce expenses or acquire the necessary equipment themselves. Schools may also procure affordable used vending machines that are certified from Vending.com.

  • Vending Equipment For Non-Food Applications:

The discussion about vending machines in schools frequently revolves around the quality of the food accessible to students. Today, supply dispensers may be utilized for many purposes, such as providing students with pencils, pens and notebooks to ensure they don’t skip a beat in the classroom. Everyone profits when the school population has high levels of satisfaction. Vending machines increase the school’s revenue while providing students and their parents or guardians with access to the products they need for a successful school day.

  • Equipment Increases Employee Satisfaction:

When students and faculty on the school campus are happy and healthy, the results in each classroom are increased. Multi-purpose vending machines ensure that everyone’s fundamental requirements are met is a slight but significant morale booster that should not be overlooked. People who have easy access to products they desire or feel personally cared for make them comfortable. Also, they are delighted when they witness that their objectives are a priority and the administration is striving to help them in various ways.

Final Thoughts

In being allowed in schools, vending machines can provide students with almost everything they want and should have in a healthy and organized manner. It offers a variety of food and product options that assist students and staff in being focused and productive in their academics. Now that we’ve heard about the numerous benefits of placing vending machines in schools, it’s time to act. Contact Vending.com today If you’re looking for a vending machine for sale to enhance your school’s convenience and accessibility, now is the perfect time to buy a vending machine from Vending.com, ensuring students and staff have access to nutritious snacks and essential supplies. Call Vending.com at 1-800-548-1982.

Vending.com - Factors To Consider Gaining Happy Customers
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Factors to Consider Gaining Happy Customers

Customers today have more information, needs, and power than ever before, and marketers must strive to live up to their expectations to provide a better customer experience. Customer happiness, like customer engagement, is a vital measure of success nowadays. While brand recognition has long been a marketing goal, implying one-way, business-to-consumer broadcasts, customer engagement suggests the growing importance of more intimate connections through two-way interaction. These connections result in satisfied consumers and simply making your customers happy.

Low levels of customer satisfaction imply that your retention rates will be low as well. According to Kolsky’s research, just one out of every 26 dissatisfied consumers reports. More significantly, 91% of unhappy consumers who do report a complaint vanish. You can afford to lose 91% of your unhappy customers with that in mind. Based on consumer insights, you may optimize the customer experience, boost customer happiness, and increase retention rates. Continue reading to discover low customers and obtain more happy customers.

Let us consider an example: When a consumer has a problem with the machine, where can they go to file a complaint? For a refund of their funds? For the item that became trapped in the machine? They sometimes direct their anger at the device, causing damage to the engine and the surrounding space, such as scratching the floor or destroying the walls. Vending machine sales may suffer as a result of this discontent. 

Here are some simple steps to enhance customer service and boost vending machine sales.

What can a vending business do to improve the customer experience and vending machine sales without consumers’ feedback? There are specific techniques to follow to enhance the customer experience. These are best practices followed by reliable vending business experts like Vending.com.

Make Sure To Address Complaints Immediately: There are various ways to achieve this, but the easiest is to maintain at least some contact information on the devices. Customers may contact suppliers and report any difficulties using a phone number or email address. Vendors can also employ call centers to manage complaints after hours. Customers would feel better, and vending machine profit would increase if suppliers responded quickly to complaints. At Vending.com we make our customers feel valued in realizing that their opinions matter and that their business is appreciated. 

Always keep your machines in perfect working condition: If consumers have frequent issues, such as the bill validator not accepting their money, resolving the issue is important to maintain customers returning to your vending machine and increase sales. People are not interested in buying products from vending machines if they have difficulties with them. Although supporting devices in perfect working order and keeping them clean takes effort, attracting consumers to visit the machine and purchase items is worthwhile. Even if it means completely replacing a vending machine, providing consumers with a comfortable experience goes a long way toward enhancing customer happiness and vending machine sales.

Maintain closer relationships with the contact person (POC): To cite an example, there will always be a point of contact for vendors and route drivers at office buildings, residences, and hospitals. This individual will collect consumer complaints, take down names of persons who require refunds and keep track of issues with the equipment. They are doing free services for the vendor. Maintaining a positive relationship with this person will improve their experience with the vendor. Suppose a vendor notices that a customer is unhappy since they have spent too much time receiving complaints about a machine. In that case, they should offer them a beverage or snack as appreciation. These are ways vendors may improve the customer experience, encourage customers to return to vending machines, and boost total vending machine revenue.

Final Thoughts: When improving your customer service and boosting brand satisfaction, there are various factors to consider. To simplify things, we recommend that you follow our suggestions, but don’t limit yourself. You can master your company’s customer service using various innovative methods – and you should never stop if you want to be the best-loved brand in the world.

Vending.com offers full service programs that help the first time owner-operator just getting started in the vending business or the seasoned vendor-operator looking to expand a growing business. Be a part of the rapidly growing vending industry with Vending.com. Our vending experts are standing by to help with your questions call us at 1-855-929-1042.

Vending.com - Vending technology is transforming the food industry
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Vending Technology is Transforming Food Industry Trends

Introduction

Vending machines have been serving food products to consumers for more than a century. Today, more than $30 billion worth of food and beverages are bought from vending machines all over the country each year. They form an integral part of the food supply chain.

Like all electrical and electronic equipment, vending machines are embracing the growth of technology. Cloud computing, the Internet of Things, Electronic Payment Interfaces like Greenlite Vending, and Graphical Human-Machine Interfaces are some examples of the latest technology used in modern vending machines Such pieces of technology have created new possibilities in unmanned food retail. They have improved efficiencies, reduced waste, enhanced accountability and delivered novel experiences for the end-user. Let us explore how technology in vending is transforming the food industry and its trends.

Vending in the Food Industry

Thomas Adams installed machines selling sugar-coated chewing gum balls in New York in the late 19th century. Vending machines have since played a significant role in food industry trends. Today they sell everything from packaged potato chips to freshly cooked pizza. Disregarding a few fringe variants, the majority of food products that flow through the vending channel are of four broad types:

Snacks and Beverages – This is the largest contributor to the share of food products sold through vending machines in the United States. It includes cold beverages (23%), packaged snacks (15.5%), and candy & confectionery (18.3%). This amounts to about $17.6 billion in annual sales in the U.S. They are mostly convenience sales and impulse purchases.

Frozen Food & Cold Storage Products – This category is the second-largest by sales. It consists of ice cream (1.9%), frozen food (5.3%), and Healthy & Fresh Food (8.2%). Such products usually have a short shelf life. Hence the vending machines selling them are limited to specific areas like grocery stores, micro-markets or other sites where consumers come to buy food supplies. Together, they contribute to about $4.9 billion in annual sales in the U.S.

Hot Beverages – The hot beverage vending took a tremendous beating during the COVID-19 pandemic and the following lockdown measures of several state governments. But since 2021, the industry has been bouncing back hard. Today, hot beverage vending machines contribute to approximately 3.8% of total sales, equaling about $1.2 billion annually.

Others – All other categories have been grouped into this category. This includes fresh pizzas, hot food, soup, ready meat, and french fries. This segment contributes to $4.2 billion in annual sales in the U.S. Some reports claim that this is the fastest-growing of all categories of food sold through vending machines.

Benefits of Vending Technology for the Food Industry

There are several participants in the food industry. Some of them are a part of the food products’ value stream. They participate in the production, logistics and consumption of food. This includes the business that produces and packages food, catering or food services providers, wholesalers and retailers. When vending machines are involved in the process, there are more participants. They are vending machine operators, owners of locations where the vending machines are placed and sources of food products.

Economic Value Added for all Stakeholders: The sale of food products through vending machines creates revenue for vending machine operators and location owners. Considering that a massive part of the sales on vending machines are discretionary and impulse purchases, they increase the total sales volume in the food industry. This helps all the participants in this industry grow their revenue.

Vending in Food Security: It is estimated that about 3.1 million Americans suffer from acute food insecurity. A big part of it is because of food deserts. This is a crisis driven by the lack of accessibility to food where it is required. Vending machines can become satellite stores for store owners, which can be replenished regularly. This helps extend the range of service of the grocery or departmental stores without having to incur expensive capital. The latest vending machines have onboard or cloud-enabled inventory management software. This helps the store owners to track consumption and replace the stock in these remotely installed machines without having to visit them for frequent inspection. When all impediments are removed, store owners are motivated to install more vending machines that give access to processed and fresh food. This can help improve food security by providing convenient access to essential nutrition anywhere and anytime.

Vending for Sustainability: As discussed earlier, vending machines with inventory management help track food consumption. Owners can now stock the right amount of food in their machines by monitoring stock levels. This minimizes food waste.

Moreover, new-age machines use energy-efficient cooling systems like R290-based refrigeration units. They are easier to deploy than replacing large cooling units of big stores or markets. This makes vending machines an energy-efficient supplement to stores wherever possible.

Dealing with catastrophic disruptions: If there is anything that the COVID-19 pandemic has taught us in 2020 and 2021, we depend on a fragile supply chain for our daily needs. The world is still reeling from its after-effects. Vending machines can help address the last-mile supply chain issues by providing contactless access to essential food supplies. Some machines have inherent UV-based irradiation to sanitize machine interfaces and supplies.

Emerging Technology in Food Vending

Recent advances in electronics, software and computing have revolutionized the vending industry. The benefits of this technological progress have had a positive impact on the food industry and its trends. Some of them are discussed below.

Contamination Prevention: UV sanitization has helped vending machines not only sanitize the touchpoints where consumers interact with them. They now can sanitize the merchandise they sell. UVend Technology makes high-touch machine surfaces safer by destroying or inactivating some of the most common viruses, bacteria, and highly beneficial during COVID-19.

Hot Food Vending: Energy-efficient heating systems combined with precision robotics have helped turn vending machines into kitchens. This is expected to widen the range of products and services offered through vending machines.

Sustainability & Eco-Friendliness: Modern cooling systems, prevention of waste using inventory management platforms and other environmentally responsible features make vending machines a compelling retail channel in food industry trends.

Conclusion:

The food industry has been one of the earliest beneficiaries of vending machine technology. All stakeholders in the food industry benefit from the use of vending machines as a channel for last-mile retail. The recent developments in technology have only enhanced the benefits of vending machines.

Vending.com has been a part of the vending industry for over 90 years. Strong investments in research and development on cutting-edge technology have helped Vending.com set the pace for innovations in the vending industry. If you are looking to set up a vending business or grow your current vending business, talk to us at 1-855-929-1042 or visit our website.

vending.com - Top Benefits of Vending Machines at Workplace
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Top Benefits of Vending Machines at Work

Employees spend more than half of their life at work, whether in an office, on a production floor, or jumping between several jobs. As an employer, it’s necessary to develop an atmosphere that encourages productivity while supporting their health and well-being objectives.

Providing enough access to food, drinks, and nutritious snacks to your employees is a significant component of workplace efficiency. Vending machines in the workplace from Vending.com is a great way to let your staff access food right at their workstations.

Before deciding whether or not to put vending machines in your office, consider the top benefits of vending machines at work.

  1. Vending Machines Require Minimal Maintenance: A reputable vending service business, such as Vending.com, will take care of your machine’s vending machine needs. We can give you tips on how to find the best location for your business and even help you choose the items that best fit your needs. This allows the business owner to focus entirely on your work rather than worrying about restocking and maintaining your new vending machine. Maintaining, installing, and stocking vending machines with a reliable business like Vending.com can save you time and money. 
  2. Enhanced Productivity: A vending machine may enhance productivity while assuring your staff’s satisfaction. Employees will spend more time getting work done if they are not required to leave the workplace to acquire food and beverages. Furthermore, when employees are hungry, their productivity suffers. A combo vending machine can help employees avoid the afternoon slump by offering a much-needed push. You will undoubtedly witness a boost in office productivity if you make food immediately accessible. Having vending services in your workplace has a lot of advantages. Customers and staff benefit from vending services, while businesses benefit from increased consumer satisfaction and employee bonding. These easy-to-operate machines boost staff productivity and are a must-have for any company looking to grow.
  3. Higher Level Of Employee Satisfaction: It may be a tremendous morale booster for an employer to ensure their employees’ fundamental requirements are met. Employees want to feel valued on a personal level and encouraged in their individual and career aspirations. Vending machines are a thoughtful approach to making consumables available in the office and improving employee satisfaction. Being able to swiftly get a drink and food and return to your desk without missing a beat gives you a tremendous sense of fulfillment. Keeping people happy at work encourages them to work better and achieve tremendous success.
  4. Maintain a Healthy Work Environment for Employer & Employees: A workplace with vending machines could provide refreshments, water, food, and other basics to employees anytime. As a result, the team is always ready to work. You should begin installing healthy vending machines at your office for a healthy lifestyle. When there are vending machines in the office, the employees are more likely to stay for longer hours to put in the extra effort. The vending machines have become somewhat of a hangout zone for the employees. There is less time wasted dispensing food or beverages, so the team is refreshed at the optimal time. This fosters a positive relationship between the employer and the employees.
  5. Appropriately Satisfying Hunger And Thirst: People in hotter areas must consume two liters of water every day. Humans require at least a liter of water daily in the coldest climates. Vending machines may provide your employees with various beverages and water in this case. On hot and humid days, your employees will stay hydrated. This simple machine offers a brilliant answer for keeping your employees hydrated. These machines have excellent quality and provide immediate beverages with just a tap. There’s no need to wait for hours to grab a cup of coffee or a bottle of water. 

Vending Machine for Snacks: Employees in any office are always on the lookout for on the go snacks. That’s where snack vending machines plays an important role. Introducing free coupons for the vending machine that provides refreshments to high-performing employees will keep the workplace humming with activity. With a snack vending machine in house, best performers can make use of the coupons as a token of appreciation. Now is the time to have a snack vending machine for your office. You’ll be surprised to hear that these appetizing vending machines may help you make more money. Guests and non-staff members will require snacks and water in some work areas. These individuals will pay the price for the product they consume. 

Looking for vending machine equipment or want to learn more about the benefits of a vending machine? You should consider all your options from type of machines to choice of items. Vending machines are convenient and don’t come with any hidden expenses. There’s no reason why you should not give it a shot! A big picture benefit of having vending machines at work is that they can also help you maintain a healthier workspace by providing more nutritious alternatives. Do you want to keep your employees happy and satisfied during their workday? Reach out to Vending.com today for all of your vending needs!

Steps to Start Your Own Vending Business - vending.com
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Steps to Start Your Own Vending Business

The vending industry is profitable because it provides consumers with convenience. Statistics point out that the industry boasts an annual revenue of $23 billion in America alone. In this article, we’ll explore why vending machines are an attractive business option and discuss the steps to get started.

What’s in it for me? 

A vending business is a lucrative opportunity that offers a lot of profit potential. Through hard work, dedication and perseverance, vending can provide the income you’re looking for while giving you the chance to be your own boss.  Your vending business can start small and grow slowly as you gain more experience.

A guide to an efficient launch 

 Target market, business type, and other fundamentals 

An informed beginning brims with potential for a better future. It’s important to take some time to learn about the vending industry, before investing too much capital. Our vending specialists are happy to answer your questions about gaining locations, selecting products, setting prices and financing new equipment. We have helped more people get started in the vending industry than any other company.

Location is one of the prime factors to be considered while starting any business, and vending is no different. Gaining locations that have heavy foot traffic and customers interested in your machines is vital and very competitive. Providing locations with quality machines, dedicated customer service and delicious products can help secure valuable locations.

Choose your machines 

Once you have locations and you know what products you want to sell visit Vending.com to see our full line of equipment and choose which machines can service your customers best.

Tight finances?  

Your dreams are not busted if you don’t have all the cash to create a vending business or purchase new machines. Vending.com offers up to 100%  financing and other flexible financing options for qualified applicants. When financing, your vending machines can pay for themselves with just a few sales per day. See our latest promotions here.

Complete all the legal formalities 

A vending business may have fewer requirements to start with but follow the same state-wise provision as any legal business in America.

Vending regulations in America differ based on the types of vending machines and the state you are in. You may find information on this by contacting the local Chamber of Commerce or referring to the state’s business regulations online. 

Companies registering themselves as an LLC, S Corporation, or C Corporation must work with a registered agent of the state. This agent will be authorized to accept legal and government notices on behalf of the business. 

An LLC is required to file Articles of Organization, whereas a corporation must file Articles of Incorporation. Again, it is pertinent to conduct thorough research on the legal requirements or hire a legal advisor to assist you.

Great time to learn more

Our vending machine specialists are eager to take the steps to get started and help you thrive in the vending business. Give them a call today at 888- 929-1042 and see why Vending.com has helped more people get started in vending than any other company.

Vending.com - The Best Locations for Vending Machines
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Where to Put Vending Machines: Best Places & Locations

Location is crucial for vending success. High-traffic spots like schools, offices, and gyms work best. Get permission, offer the right products, and ensure easy payments. Vending.com can help you find and secure profitable locations.

Top 5 Ways To Expand Your Vending Business - Vending.com
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Top 5 Ways To Expand Your Vending Business

Vending machines offer unique opportunities for business growth. While these machines are often associated with the break room or vending-token sales of the past, modern vending machines have grown to be much more. Vending machines provide a secure and profitable way to sell food and drinks without needing to hire staff. They are versatile and offer various ways to expand your business. Here are the top five strategies to grow your vending machine business.

  Add Products That Cater to a Niche Audience

If your vending machine’s current sales are strong, but you’re looking for ways to grow your vending business, add products that cater to a niche audience. Become the go to place for specifically desired products. For example, if your vending machine is in a school, you may want to offer products like soft drinks, energy drinks, ice cream, and snacks such as hot dogs, sausage, and more to your menu. The same goes for vitamins, protein bars, or anything else that appeals to a more health conscious audience. By choosing to serve a niche audience, you can increase your vending machine sales without adding any risky products that may not perform as well. You can also consider adding products that appeal to specific dietary preferences. Vending machines are highly customizable so that you can add almost any product.  

Add the Latest Vending Machine Technologies

You can further grow your vending business by adding the latest technologies to your vending machines. For example, many new vending machines have a touchscreen menu that allows customers to see product images, videos and add up to three items in their shopping cart. Credit card, debit card and mobile payment vending transactions have gained popularity due to convenience as well. Our Greenlite cashless system provides backend software to track inventory and sales so you only take what you need to the machine when you go to restock products. According to a Cantaloupe and Michigan State study over 50% of vending purchases are made with card readers and 69% of sales are cashless. Ultimately, having a cashless system for your machines will allow you to vend to more customers, increasing your vending profits! 

 Build a Brand Through Your Vending Machines

Vending machines are a great way to sell your products in high-traffic areas where people already congregate. Vending machines can serve as compact mini-stores covered with your branding and filled with your products. Customers will be able to see your company’s name and logo every time they purchase a product. Vending machines can be placed where your target market is, making them ideal for building a brand and customer base.

 Add New Vending Machines To Increase Profit

If you find that your current vending machine sales have reached a plateau, you can grow your vending business by adding new vending machines. Vending.com has great flexible financing packages available to help you increase your income with brand new machines. You may do this by adding new vending machines in areas with a poor vending service currently. Adding vending machines that offer high-margin items can help increase profit. If your break room is jam-packed with customers, you can add additional vending machines to reduce line times and increase productivity. 

 Maintain Equipment Regularly For Durability

Adhering to a regular maintenance schedule can help keep your equipment running smoothly (and your clients satisfied!). Good maintenance will also assist in avoiding larger, more expensive issues in the future. Customers are more inclined to purchase if the exterior of your equipment is well-maintained and polished. Your machine will operate better and last longer if the mechanical components are well-maintained. 

Maintaining your refrigeration unit is one of the most important ways to keep your machine running effectively. We recommend replacing your air filter every 3 months and brushing under your machine’s air intake grill every month. Also, make sure your machine is positioned at least 4 inches away from the wall to allow proper air flow from the refrigeration system.

Install a Vending Machine With a Loyalty Program

Give your customers a way to earn free products by installing a loyalty program on your vending machines. Customers might be required to earn a set number of points before they can redeem them for free products, or they can redeem points whenever possible. Either way, it is easy to grow your vending business sales without increasing the number of vending machines. You can use a loyalty program to reach a broad audience as well as a niche audience. A reward program encourages repeat sales if your vending machine sells products that appeal to all types of customers, such as snacks and drinks. Customers who use the vending machine will earn points toward free products.  

A loyalty program increases motivation for customers to return to purchase from your vending machine. You may also set up a program so that only employees earn points toward free products. You can increase vending sales and generate more revenue by offering a points redemption option. Moreover, the program requires little to no maintenance other than restocking the vending machine and printing the occasional rewards.

As an entrepreneur, you want to grow your company and boost your revenues. This is only feasible if you take a logical approach, which is why you need expert advice. If you are looking for assistance from a reliable vending partner during the growing process, our experts at Vending.com will be glad to assist you. Call us at 1-855-929-1042 right away!

Posted on | by Phil Masters | Leave a Comment on How to Choose a Reliable Vending Machine Supplier?

How to Choose a Reliable Vending Machine Supplier?

Vending machines are proven to be an excellent way to generate revenue. Customers appreciate their convenience, especially vending machines that provide variety and accessibility. 

However, vending is also a business that has its challenges. The competition is intense when many players are operating in the same market. Usually vending operators that provide the best machines and customer service are the most successful. This is why having the right supplier makes all the difference to the success of your vending business. A trustworthy and dependable vending supplier will have your back when things get tough. The right products, great locations, and scheduled maintenance will lead to a successful and profitable vending business. 

 

Why is Finding the Right Supplier so Important? 

About 7 million vending machines operate in the U.S alone. One must be careful whom they partner with if they want to stand out from the crowd. Once you step into the vending business, you may depend entirely on your suppliers for the right equipment. 

A seasoned and dependable vending supplier will help you choose the ideal vending machine that will be profitable for your business-specific requirements at a particular location. If you go with the wrong supplier, you might end up with a machine that is unreliable or not well suited for the chosen location. Choosing a reliable vending machine supplier is essential because a good relationship with them can save you money in the long run. Choose a supplier who will help you and answer your questions after the sale and someplace that will sell you a cheap piece of junk and disappear.

 

Steps to Finding a Reliable Vending Machine Supplier

Finding a dependable vending machine supplier may take time and effort on your part. It would be helpful to take extra time to research options in your area and find the vending machine supplier that is best suited to meet your needs. Here are a few strategies to find a good vending machine supplier. 

  1. You can choose a supplier that someone in your network recommends. 
  1. You may use an online vendor database specializing in vending machines.
  2. Feel free to ask questions: Soon after you have narrowed down the selection of vendors and received their quotes, do not be afraid to ask questions. Despite the overwhelming number of questions you might ask, a reputed supplier will be glad to answer them. Some questions customers frequently ask vendors are:
    • How long have you been in business?
    • Where are your machines built?
    • Do you offer financing?
    • What happens if the vending machine breaks down? 
    • How much does the vending machine’s maintenance cost? 

Asking these questions and listening to the answers are crucial components of success. 

Vending.com – Snack and Drink Vending Machine Sales

 

More Factors to Consider When Choosing a Vending Machine Supplier 

The process of finding a reliable vending machine supplier is an important one. Here are a few things to help you find a great vendor for your business:

  • Experience – A good, dependable vending machine supplier like Vending.com will have a record of success in the industry. They will also have experience with the type of vending machines you need and helping customers like you thrive. 
  • Reputation – A reliable vending machine supplier will have a strong reputation in the industry. You can find out what others think about them by reading online reviews. 
  • References – Ask your prospective vending machine supplier for references. You can also try to find references on your own by contacting clients who have used them in the past. 
  • Technology – How does the level of development and technology in a supplier’s machine compare to their competitors?
  • Quality and Guarantee – The quality of the vending machine is an important aspect you should examine. Check if it is built with high-quality materials for durability. Vending machines are heavy-duty equipment and must last long. Make sure the vending machine you buy has a reasonable warranty period. 

  Vending machines are an excellent way to enhance your income. However, you must choose a dependable vending supplier who provides high-quality equipment. You will need to pick potential suppliers who can be trusted. By choosing Vending.com, you will have a long and prosperous relationship. This, in turn, will assist you in growing your vending business and boosting your profit margin. If you are interested in knowing more about us, call us today at 1-855-929-1042 or visit our website! Vending.com – Snack and Drink Vending Machine Sales

Section 179 - Tax
Posted on | by Phil Masters | Leave a Comment on Don’t miss out on year-end tax saving opportunities with the Section 179 tax deduction for your vending business

Don’t miss out on year-end tax saving opportunities with the Section 179 tax deduction for your vending business

If you are wondering why all small businesses around you are rushing to make purchases, then you are in the right place. For those who have woken up from a 15-year slumber, Section 179 allows all businesses to deduct the total value of qualified purchases within certain limits while computing taxes. This has been around since 2008. This year the government provides several additional benefits to businesses, including the ability to deduct up to $1,080,000. This is the highest-ever deduction allowed so far. This number has varied each year and might not even be applicable in future years. For vending machine businesses interested in this Section 179 tax deduction in 2022, you have about six weeks to make eligible purchases.

Section 179
Section 179 Deduction Limit ($) by Year

Eligibility for Section 179 Deductions

Large businesses can enjoy the same deductions as small ones under Section 179. However, the deductions have been structured to specifically encourage small businesses and to boost their profitability. 

Certain governing conditions define eligibility for this deduction. The total qualified equipment purchase for these businesses should be at most $3.78 Million. The following list shows the type of equipment eligible for this deduction:

Equipment (machines, etc.) purchased for business use:

  • Tangible personal property used in business
  • Business vehicles with a gross vehicle weight above 6,000 lbs
  • Computers
  • Computer “Off-the-Shelf” software
  • Office furniture
  • Office equipment

Vending machines are included within eligible purchases for the Section 179 Tax Deduction. This allows small vending businesses to spend money on capital enhancement and enjoy tax savings.

Off-the-Shelf software purchases are also eligible to put toward this deduction. Bespoke or custom-developed software and software services are not eligible, however.

Another qualifier is that the equipment purchased in FY 22 must also have been implemented in FY 22. The business must also have made a taxable profit in the same year. If the business cuts a loss, it will only be eligible for bonus depreciation. [1]

Limits in Section 179 for FY 2022

The minimum spending on capital equipment or software for which the Section 179 deductions applies is $2,700,000. The maximum amount for which the deductions apply is $3,780,000. This means there can be a dollar-to-dollar deduction for a total of $1,080,000 ($3.78M – $2.7 M) in FY 22.

This limit makes it very attractive for small and medium businesses, as large businesses often spend more than $3.78 Mn on Section 179 qualified equipment in a year.

Section 179 and Financed Purchases

The relevance of Section 179 deductions for cash-down purchases in the current year is straightforward. However, the government allows businesses to deduct for financed purchases too. The point is that businesses are eligible to deduct the total value of the equipment bought, including what is financed in the current year. This can be explained by the following example:

Assume that the value of 10 Vending Machines = $ 100,000 **

The total value of installments in the current year as a part of the financing agreement = $ 20,000 **

The value eligible for Section 179 Deduction = $ 100,000 **

Tax Savings when the tax rate is 22% = $ 22,000 **

** All values are assumptions to demonstrate deductions in the case of a financed purchase.

Thus, there can be instances where the Section 179 deductions can save more in taxes than the money spent toward that purchase in the current year. This depends on the terms of financing, though.

Savings for your vending business can be estimated by clicking on the link at the end of this article.

Electing to Deduct Under Section 179

Vending machine business tax deductions under Section 179 are not applicable by default. All businesses must elect for this deduction in form 4562 while filing the returns at the end of the year. This is a form a business must file when showing depreciation of assets or deductions under Section 179. Businesses can claim this deduction even when filing under an approved extension beyond the date for filing returns.

Investments eligible for the computation of deductions include the amount spent up to the date of filing returns. Expenses not considered in the years preceding the current year can be included in the current year. However, the investments made before 2007 cannot be considered. [2]

Next Steps for Your Vending Business

If you have not already purchased enough equipment to enjoy the benefits of deductions under Section 179, now is the time. The deduction does not only help you improve your P&L, but it can also help you save taxes and invest in your growth.

If you do not have disposable cash that you can use to purchase vending machines, that should not be a hurdle. You can finance your purchase using our attractive financing options and still claim deductions for the total value of the purchase as long as it is within the eligible limit for the current year.

Our vending specialists can help you estimate your savings and plan the purchase of your new or used vending machines. To know more, call us at 1-855-929-1042 or visit our website at www.vending.com.

Useful Links:

Part 1 of Form 4562: https://www.irs.gov/pub/irs-pdf/f4562.pdf

Information about Section 179: https://www.section179.org/

Tax Deduction Calculator: https://www.section179.org/section_179_calculator/

 

[1] – https://www.section179.org/section_179_deduction/

[2] – https://www.section179.org/electing_section_179_deductions/

The Top Five Locations for Vending Machines
Posted on | by Phil Masters | Leave a Comment on The Top Five Spots for Vending Machines

The Top Five Spots for Vending Machines

These days, vending machines are everywhere. Vending machines offer a convenient way to consume food and beverages on the go. Common types of vending machines for sale include wellness vending machines, healthy food vending machines, perishable vending machines, and junk food vending machines.

Businesses and organizations have vending machines installed in various places to meet the requirements of people with in-house beverages and snacks. They select the size and type of vending machines creating an additional source of income while allowing people to get food and drinks at their convenience within the premises.

Here are the top 5 in the list of locations where placing vending machines can be highly profitable for you:

Here are the top 5 vending machine spots in the list of locations where placing machines can be highly profitable for you:

Manufacturing Companies

After extended shutdowns because of the pandemic, manufacturing employees work around the clock to catch up with their production schedules. Through vending machines, they must rely on quick and easy access to healthy snacks and meals.

 Manufacturing companies, some having hundreds or thousands of employees, many of which operate 24/7. Whether they work day or night shifts, employees need breaks. Vending machines are the perfect way to offer them a convenient and affordable pick-me-up.

 Offices

An office is perfect for a vending machine spot as you can provide your employees with the convenience and ease of getting beverages and snacks during break and lunchtime. It can also be a source of additional revenue. There was a reduction in employee office attendance in 2020. However, more employers have recently requested employees to return to the office instead of working virtually. 

We all have days when we do not have time to prepare food to bring to work, which is one of the reasons why office vending machines are trendy. Employees can quickly grab a sandwich or an iced tea on a break without wasting time running to the store. 

 Hospitals and Nursing Homes

Wellness, healthy, or perishable product vending machines make good choices in nursing homes, hospitals, or healthcare facilities. Healthcare facilities are perfect locations for vending machines to offer beverages and food to visitors and staff when they need them. 

Healthy food vending machines at a care facility can be a very impulsive and attractive addition. 

Hotels and Motels

Hotels and motels are fantastic vending machine spots to add various machines to entice impulsive food purchases. Guests will appreciate the convenience of a vending machine. Hotels and motels make great locations for vending machines due to their high traffic and the constant arrival of new guests. 

Universities and Schools

Today’s generation has a craving for beverages and snacks wherever they are. University or school campuses can be ideal locations to install vending machines and attract students towards healthy eating habits.
After-school programs, games, music, and so on are reasons kids spend more time at school. Parents might only have time to pack extra snacks on some days, so grabbing a snack at a vending machine is an appealing option.

Final Thoughts

Now that you know the most popular spots for vending machines, you can decide where to install your next vending machines. You can contact us to discuss your specific vending machine requirements and discover the best options for your facility. 

Ref:

Top 10 Locations for Vending Machines | Nayax

Top 5 Best Locations for Vending Machines (mefitvending.com)

Top 9 Vending Machine Locations to Grow Your Business (awafia.com)

Top Locations for Vending Machines: How We Find the Best (healthyyouvending.com)