Category: Vending Machines

Posted on | by Phil Masters | Leave a Comment on How to Choose a Reliable Vending Machine Supplier?

How to Choose a Reliable Vending Machine Supplier?

Vending machines are proven to be an excellent way to generate revenue. Customers appreciate their convenience, especially vending machines that provide variety and accessibility. 

However, vending is also a business that has its challenges. The competition is intense when many players are operating in the same market. Usually vending operators that provide the best machines and customer service are the most successful. This is why having the right supplier makes all the difference to the success of your vending business. A trustworthy and dependable vending supplier will have your back when things get tough. The right products, great locations, and scheduled maintenance will lead to a successful and profitable vending business. 

 

Why is Finding the Right Supplier so Important? 

About 7 million vending machines operate in the U.S alone. One must be careful whom they partner with if they want to stand out from the crowd. Once you step into the vending business, you may depend entirely on your suppliers for the right equipment. 

A seasoned and dependable vending supplier will help you choose the ideal vending machine that will be profitable for your business-specific requirements at a particular location. If you go with the wrong supplier, you might end up with a machine that is unreliable or not well suited for the chosen location. Choosing a reliable vending machine supplier is essential because a good relationship with them can save you money in the long run. Choose a supplier who will help you and answer your questions after the sale and someplace that will sell you a cheap piece of junk and disappear.

 

Steps to Finding a Reliable Vending Machine Supplier

Finding a dependable vending machine supplier may take time and effort on your part. It would be helpful to take extra time to research options in your area and find the vending machine supplier that is best suited to meet your needs. Here are a few strategies to find a good vending machine supplier. 

  1. You can choose a supplier that someone in your network recommends. 
  1. You may use an online vendor database specializing in vending machines.
  2. Feel free to ask questions: Soon after you have narrowed down the selection of vendors and received their quotes, do not be afraid to ask questions. Despite the overwhelming number of questions you might ask, a reputed supplier will be glad to answer them. Some questions customers frequently ask vendors are:
    • How long have you been in business?
    • Where are your machines built?
    • Do you offer financing?
    • What happens if the vending machine breaks down? 
    • How much does the vending machine’s maintenance cost? 

Asking these questions and listening to the answers are crucial components of success. 

Vending.com – Snack and Drink Vending Machine Sales

 

More Factors to Consider When Choosing a Vending Machine Supplier 

The process of finding a reliable vending machine supplier is an important one. Here are a few things to help you find a great vendor for your business:

  • Experience – A good, dependable vending machine supplier like Vending.com will have a record of success in the industry. They will also have experience with the type of vending machines you need and helping customers like you thrive. 
  • Reputation – A reliable vending machine supplier will have a strong reputation in the industry. You can find out what others think about them by reading online reviews. 
  • References – Ask your prospective vending machine supplier for references. You can also try to find references on your own by contacting clients who have used them in the past. 
  • Technology – How does the level of development and technology in a supplier’s machine compare to their competitors?
  • Quality and Guarantee – The quality of the vending machine is an important aspect you should examine. Check if it is built with high-quality materials for durability. Vending machines are heavy-duty equipment and must last long. Make sure the vending machine you buy has a reasonable warranty period. 

  Vending machines are an excellent way to enhance your income. However, you must choose a dependable vending supplier who provides high-quality equipment. You will need to pick potential suppliers who can be trusted. By choosing Vending.com, you will have a long and prosperous relationship. This, in turn, will assist you in growing your vending business and boosting your profit margin. If you are interested in knowing more about us, call us today at 1-855-929-1042 or visit our website! Vending.com – Snack and Drink Vending Machine Sales

Top 5 Ways To Expand Your Vending Business - Vending.com
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Top 5 Ways To Expand Your Vending Business

Vending machines offer unique opportunities for business growth. While these machines are often associated with the break room or vending-token sales of the past, modern vending machines have grown to be much more. Vending machines provide a secure and profitable way to sell food and drinks without needing to hire staff. They are versatile and offer various ways to expand your business. Here are the top five strategies to grow your vending machine business.

  Add Products That Cater to a Niche Audience

If your vending machine’s current sales are strong, but you’re looking for ways to grow your vending business, add products that cater to a niche audience. Become the go to place for specifically desired products. For example, if your vending machine is in a school, you may want to offer products like soft drinks, energy drinks, ice cream, and snacks such as hot dogs, sausage, and more to your menu. The same goes for vitamins, protein bars, or anything else that appeals to a more health conscious audience. By choosing to serve a niche audience, you can increase your vending machine sales without adding any risky products that may not perform as well. You can also consider adding products that appeal to specific dietary preferences. Vending machines are highly customizable so that you can add almost any product.  

Add the Latest Vending Machine Technologies

You can further grow your vending business by adding the latest technologies to your vending machines. For example, many new vending machines have a touchscreen menu that allows customers to see product images, videos and add up to three items in their shopping cart. Credit card, debit card and mobile payment vending transactions have gained popularity due to convenience as well. Our Greenlite cashless system provides backend software to track inventory and sales so you only take what you need to the machine when you go to restock products. According to a Cantaloupe and Michigan State study over 50% of vending purchases are made with card readers and 69% of sales are cashless. Ultimately, having a cashless system for your machines will allow you to vend to more customers, increasing your vending profits! 

 Build a Brand Through Your Vending Machines

Vending machines are a great way to sell your products in high-traffic areas where people already congregate. Vending machines can serve as compact mini-stores covered with your branding and filled with your products. Customers will be able to see your company’s name and logo every time they purchase a product. Vending machines can be placed where your target market is, making them ideal for building a brand and customer base.

 Add New Vending Machines To Increase Profit

If you find that your current vending machine sales have reached a plateau, you can grow your vending business by adding new vending machines. Vending.com has great flexible financing packages available to help you increase your income with brand new machines. You may do this by adding new vending machines in areas with a poor vending service currently. Adding vending machines that offer high-margin items can help increase profit. If your break room is jam-packed with customers, you can add additional vending machines to reduce line times and increase productivity. 

 Maintain Equipment Regularly For Durability

Adhering to a regular maintenance schedule can help keep your equipment running smoothly (and your clients satisfied!). Good maintenance will also assist in avoiding larger, more expensive issues in the future. Customers are more inclined to purchase if the exterior of your equipment is well-maintained and polished. Your machine will operate better and last longer if the mechanical components are well-maintained. 

Maintaining your refrigeration unit is one of the most important ways to keep your machine running effectively. We recommend replacing your air filter every 3 months and brushing under your machine’s air intake grill every month. Also, make sure your machine is positioned at least 4 inches away from the wall to allow proper air flow from the refrigeration system.

Install a Vending Machine With a Loyalty Program

Give your customers a way to earn free products by installing a loyalty program on your vending machines. Customers might be required to earn a set number of points before they can redeem them for free products, or they can redeem points whenever possible. Either way, it is easy to grow your vending business sales without increasing the number of vending machines. You can use a loyalty program to reach a broad audience as well as a niche audience. A reward program encourages repeat sales if your vending machine sells products that appeal to all types of customers, such as snacks and drinks. Customers who use the vending machine will earn points toward free products.  

A loyalty program increases motivation for customers to return to purchase from your vending machine. You may also set up a program so that only employees earn points toward free products. You can increase vending sales and generate more revenue by offering a points redemption option. Moreover, the program requires little to no maintenance other than restocking the vending machine and printing the occasional rewards.

As an entrepreneur, you want to grow your company and boost your revenues. This is only feasible if you take a logical approach, which is why you need expert advice. If you are looking for assistance from a reliable vending partner during the growing process, our experts at Vending.com will be glad to assist you. Call us at 1-855-929-1042 right away!

Vending.com - The Best Locations for Vending Machines
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Where to Put Vending Machines: Best Places & Locations

Vending machines are now almost everywhere, offering a convenient and flexible method to enjoy food and beverages on the go. They are automated machines that serve snacks, drinks, energy bars, and other merchandise with easy cash, credit card and mobile payments like Greenlite Vending. Owing to its convenience and easy access to healthy food, a vending machine is a valuable asset that suits various locations. For those looking to increase their income, vending is an exciting industry to dive into, especially with the helpful vending machine financing options available. However, before starting a vending operation it’s important to consider a few critical components when choosing good vending machine locations.

This article will help you better understand how to choose the best places and locations for where to put your vending machines.

Why should you consider locations? 

The location you choose for your vending equipment is a critical component that might decide your success in the industry. You should select an area with a large number of potential clients. Vending is a lucrative industry with passive profits and the best locations are very competitive to get. Many times the locations you want already have a vending operator and other times you may need to persuade the location owner why your vending business will benefit their employees and customers.

The three most important factors for success in a vending business are location, location, and location. 

Finding the best place or location for a vending machine company may be difficult. We don’t want you to buy a machine only to have it go unused. Therefore, securing locations is an important first thought when starting a vending operation.

Analyzing foot traffic is vital: Visibility is an important factor to consider in the vending business. Spots with heavy foot traffic and hungry people are good vending machine locations and can be a great opportunity for your vending equipment to make your money. The cornerstone of a successful business is willing customers who want what you’re selling. Therefore, you’ll need to choose locations with a large volume of people who are interested in the products you’re providing.

Understand competitors: It’s important to understand that the best way to beat your competition is to provide your clients with what they desire the most. When you are in the vending business, you must master multiple techniques to outperform your competitors successfully. We recommend assessing the competition in your area using the following criteria. 

  • Condition of machines 
  • Easy payment options 
  • Product selection 
  • Service quality 
  • Price point

Business contract with property owners: It would be fantastic if you could plug a vending machine into any available location and start selling. However, consent from property owners and a contract is required to deploy your equipment without any hassles. To cover costs, company owners may request a fixed monthly rental rate or a percentage of earnings, depending on their specific circumstances. 

Product offerings must match your location: A great way to provide great customer service and increase your profits is to meet the needs and desires of the people at your locations. Don’t hesitate to do research and ask the location ownership what they want to see in the machines. Providing a balance of snack and drink offerings is important too. It’s common for people to want a snack to go with their drink purchase.

Most Common locations for Vending machines :  

  • Amusement Parks
  • Apartments  
  • Banks  
  • Business offices  
  • Bus stations  
  • Bookstores
  • Factory break rooms
  • Fire stations
  • Gyms   
  • Golf course lounge and other sporting spaces   
  • Healing & wellness spaces  
  • Hotels   
  • Industrial parks   
  • Libraries   
  • Manufacturing plants   
  • Nursing homes
  • Office break rooms   
  • Schools   
  • Railroad stations   
  • Shopping centers
  • Universities   
  • Tourist places   
  • YMCA

Here are the few best, most profitable places and locations for a vending machine to consider.

Schools and universities: Snacks and beverages are appealing to young folks no matter where they go. They often want to satisfy their cravings after a full day of activity.  Why not place a machine where they all congregate? Vending machines on a university campus are perfect for the on-the-go lifestyle or sit back and chill lifestyle of most college students.  

Apartment Complexes: Apartment complexes are densely populated with many occupants and frequently lack dining alternatives. Having a 24-hour vending machine on-site is a great way to find potential customers where they already are and provide snacks and drinks they want so they don’t have to travel to the store. You can sell almost anything from this location, including magazines and newspapers, bread and frozen foods, or hot and cold beverages.  

Office buildings: Customers who don’t bring their drinks, snacks, or lunches have options thanks to vending machines. How many times have you been too lazy or too hurried to bring food from home? If you’re considering putting your vending machine in an office building, evaluate whether the facility has other food available and how much it costs. You have the chance to make a significant profit if you are the only vending machine in the building or if there aren’t many proximity choices for food or drinks.  

Healthcare Facilities: If you are looking for the best vending machine location, try placing your vending machine in hospital lobbies. In addition to being a venue that welcomes visitors frequently, it is also one that is highly secure. Healthy Snack vending machines are a great addition to healthcare facilities for visitors and caregivers to have access to food and beverages whenever they need them.  

Gyms/Fitness centers: Strategically placing a vending machine in a fitness facility lobby is especially effective if you stock it with exercise-related products. Consider equipping your machine with water, sports drinks, nutritious snacks, and protein bars.  

Automobile repair centers: A car dealership is always open and has a lot of foot traffic. These are places customers have to wait, linger and may be more tempted to pass the time with a snack. The sales, technical, and service staff can also rely on vending machines for quick access to food and drink.  

Hotels: Hotels and motels are excellent places to install any form of vending machine to draw customers for spontaneous or regular snacking. Most hotel guests are away from home without their kitchen to tempt them, so why not do it with a vending machine? A hotel lobby is an excellent site to install a vending machine. Most hotels are open to working with anyone who wants to place a vending machine in their lobby.  

Your one-stop shop for all your vending needs: Vending.com 

The vending business can generate a significant profit only when you find exceptional locations. However, identifying and securing good vending machine locations can be challenging. If you need assistance determining the best suitable locations or are looking to start a new vending machine business, experts at Vending.com can help you with the right vending solution. For more information, reach out at 1-855-929-1042 today. 

 

Ref: https://www.vendmedic.com/vending-machine-locations/

vending.com - Top Benefits of Vending Machines at Workplace
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Top Benefits of Vending Machines at Workplace

Employees spend more than half of their life at work, whether in an office, on a production floor, or jumping between several jobs. As an employer, it’s necessary to develop an atmosphere that encourages productivity while supporting their health and well-being objectives.

Providing enough access to food, drinks, and nutritious snacks to your employees is a significant component of workplace efficiency. Vending machines in the workplace from Vending.com is a great way to let your staff access food right at their workstations.

Before deciding whether or not to put vending machines in your office, consider the top benefits of vending machines at work.

  1. Vending Machines Require Minimal Maintenance: A reputable vending service business, such as Vending.com, will take care of your machine’s vending machine needs. We can give you tips on how to find the best location for your business and even help you choose the items that best fit your needs. This allows the business owner to focus entirely on your work rather than worrying about restocking and maintaining your new vending machine. Maintaining, installing, and stocking vending machines with a reliable business like Vending.com can save you time and money. 
  2. Enhanced Productivity: A vending machine may enhance productivity while assuring your staff’s satisfaction. Employees will spend more time getting work done if they are not required to leave the workplace to acquire food and beverages. Furthermore, when employees are hungry, their productivity suffers. A combo vending machine can help employees avoid the afternoon slump by offering a much-needed push. You will undoubtedly witness a boost in office productivity if you make food immediately accessible. Having vending services in your workplace has a lot of benefits. Customers and staff benefit from vending services, while businesses benefit from increased consumer satisfaction and employee bonding. These easy-to-operate machines boost staff productivity and are a must-have for any company looking to grow.
  3. Higher Level Of Employee Satisfaction: It may be a tremendous morale booster for an employer to ensure their employees’ fundamental requirements are met. Employees want to feel valued on a personal level and encouraged in their individual and career aspirations. Vending machines are a thoughtful approach to making consumables available in the office and improving employee satisfaction. Being able to swiftly get a drink and food and return to your desk without missing a beat gives you a tremendous sense of fulfillment. Keeping people happy at work encourages them to work better and achieve tremendous success.
  4. Maintain a Healthy Work Environment for Employer & Employees: A workplace with vending machines could provide refreshments, water, food, and other basics to employees anytime. As a result, the team is always ready to work. You should begin installing healthy vending machines at your office for a healthy lifestyle. When there are vending machines in the office, the employees are more likely to stay for longer hours to put in the extra effort. The vending machines have become somewhat of a hangout zone for the employees. There is less time wasted dispensing food or beverages, so the team is refreshed at the optimal time. This fosters a positive relationship between the employer and the employees.
  5. Appropriately Satisfying Hunger And Thirst: People in hotter areas must consume two liters of water every day. Humans require at least a liter of water daily in the coldest climates. Vending machines may provide your employees with various beverages and water in this case. On hot and humid days, your employees will stay hydrated. This simple machine offers a brilliant answer for keeping your employees hydrated. These machines have excellent quality and provide immediate beverages with just a tap. There’s no need to wait for hours to grab a cup of coffee or a bottle of water. 

Vending Machine for Snacks: Employees in any office are always on the lookout for on the go snacks. That’s where snack vending machines plays an important role. Introducing free coupons for the vending machine that provides refreshments to high-performing employees will keep the workplace humming with activity. With a snack vending machine in house, best performers can make use of the coupons as a token of appreciation. Now is the time to have a snack vending machine for your office. You’ll be surprised to hear that these appetizing vending machines may help you make more money. Guests and non-staff members will require snacks and water in some work areas. These individuals will pay the price for the product they consume. 

Looking for vending machine equipment or want to learn more about the benefits of a vending machine? You should consider all your options from type of machines to choice of items. Vending machines are convenient and don’t come with any hidden expenses. There’s no reason why you should not give it a shot! A big picture benefit of having vending machines at work is that they can also help you maintain a healthier workspace by providing more nutritious alternatives. Do you want to keep your employees happy and satisfied during their workday? Reach out to Vending.com today for all of your vending needs!

Vending.com - Vending technology is transforming the food industry
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Vending technology is transforming the food industry

Introduction

Vending machines have been serving food products to consumers for more than a century. Today, more than $30 billion worth of food and beverages are bought from vending machines all over the country each year. They form an integral part of the food supply chain.

Like all electrical and electronic equipment, vending machines are embracing the growth of technology. Cloud computing, the Internet of Things, Electronic Payment Interfaces like Greenlite Vending, and Graphical Human-Machine Interfaces are some examples of the latest technology used in modern vending machines Such pieces of technology have created new possibilities in unmanned food retail. They have improved efficiencies, reduced waste, enhanced accountability and delivered novel experiences for the end-user. Let us explore how technology in vending is transforming the food industry and its trends.

Vending in the Food Industry

Thomas Adams installed machines selling sugar-coated chewing gum balls in New York in the late 19th century. Vending machines have since played a significant role in food industry trends. Today they sell everything from packaged potato chips to freshly cooked pizza. Disregarding a few fringe variants, the majority of food products that flow through the vending channel are of four broad types:

Snacks and Beverages – This is the largest contributor to the share of food products sold through vending machines in the United States. It includes cold beverages (23%), packaged snacks (15.5%), and candy & confectionery (18.3%). This amounts to about $17.6 billion in annual sales in the U.S. They are mostly convenience sales and impulse purchases.

Frozen Food & Cold Storage Products – This category is the second-largest by sales. It consists of ice cream (1.9%), frozen food (5.3%), and Healthy & Fresh Food (8.2%). Such products usually have a short shelf life. Hence the vending machines selling them are limited to specific areas like grocery stores, micro-markets or other sites where consumers come to buy food supplies. Together, they contribute to about $4.9 billion in annual sales in the U.S.

Hot Beverages – The hot beverage vending took a tremendous beating during the COVID-19 pandemic and the following lockdown measures of several state governments. But since 2021, the industry has been bouncing back hard. Today, hot beverage vending machines contribute to approximately 3.8% of total sales, equaling about $1.2 billion annually.

Others – All other categories have been grouped into this category. This includes fresh pizzas, hot food, soup, ready meat, and french fries. This segment contributes to $4.2 billion in annual sales in the U.S. Some reports claim that this is the fastest-growing of all categories of food sold through vending machines.

Benefits of Vending Technology for the Food Industry

There are several participants in the food industry. Some of them are a part of the food products’ value stream. They participate in the production, logistics and consumption of food. This includes the business that produces and packages food, catering or food services providers, wholesalers and retailers. When vending machines are involved in the process, there are more participants. They are vending machine operators, owners of locations where the vending machines are placed and sources of food products.

Economic Value Added for all Stakeholders: The sale of food products through vending machines creates revenue for vending machine operators and location owners. Considering that a massive part of the sales on vending machines are discretionary and impulse purchases, they increase the total sales volume in the food industry. This helps all the participants in this industry grow their revenue.

Vending in Food Security: It is estimated that about 3.1 million Americans suffer from acute food insecurity. A big part of it is because of food deserts. This is a crisis driven by the lack of accessibility to food where it is required. Vending machines can become satellite stores for store owners, which can be replenished regularly. This helps extend the range of service of the grocery or departmental stores without having to incur expensive capital. The latest vending machines have onboard or cloud-enabled inventory management software. This helps the store owners to track consumption and replace the stock in these remotely installed machines without having to visit them for frequent inspection. When all impediments are removed, store owners are motivated to install more vending machines that give access to processed and fresh food. This can help improve food security by providing convenient access to essential nutrition anywhere and anytime.

Vending for Sustainability: As discussed earlier, vending machines with inventory management help track food consumption. Owners can now stock the right amount of food in their machines by monitoring stock levels. This minimizes food waste.

Moreover, new-age machines use energy-efficient cooling systems like R290-based refrigeration units. They are easier to deploy than replacing large cooling units of big stores or markets. This makes vending machines an energy-efficient supplement to stores wherever possible.

Dealing with catastrophic disruptions: If there is anything that the COVID-19 pandemic has taught us in 2020 and 2021, we depend on a fragile supply chain for our daily needs. The world is still reeling from its after-effects. Vending machines can help address the last-mile supply chain issues by providing contactless access to essential food supplies. Some machines have inherent UV-based irradiation to sanitize machine interfaces and supplies.

Emerging Technology in Food Vending

Recent advances in electronics, software and computing have revolutionized the vending industry. The benefits of this technological progress have had a positive impact on the food industry and its trends. Some of them are discussed below.

Contamination Prevention: UV sanitization has helped vending machines not only sanitize the touchpoints where consumers interact with them. They now can sanitize the merchandise they sell. UVend Technology makes high-touch machine surfaces safer by destroying or inactivating some of the most common viruses, bacteria, and highly beneficial during COVID-19.

Hot Food Vending: Energy-efficient heating systems combined with precision robotics have helped turn vending machines into kitchens. This is expected to widen the range of products and services offered through vending machines.

Sustainability & Eco-Friendliness: Modern cooling systems, prevention of waste using inventory management platforms and other environmentally responsible features make vending machines a compelling retail channel in food industry trends.

Conclusion:

The food industry has been one of the earliest beneficiaries of vending technology. All stakeholders in the food industry benefit from the use of vending machines as a channel for last-mile retail. The recent developments in technology have only enhanced the benefits of vending machines.

Vending.com has been a part of the vending industry for over 90 years. Strong investments in research and development on cutting-edge technology have helped Vending.com set the pace for innovations in the vending industry. If you are looking to set up a vending business or grow your current vending business, talk to us at 1-855-929-1042 or visit our website.

Vending.com - Factors To Consider Gaining Happy Customers
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Factors to Consider Gaining Happy Customers

Customers today have more information, needs, and power than ever before, and marketers must strive to live up to their expectations to provide a better customer experience. Customer happiness, like customer engagement, is a vital measure of success nowadays. While brand recognition has long been a marketing goal, implying one-way, business-to-consumer broadcasts, customer engagement suggests the growing importance of more intimate connections through two-way interaction. These connections result in satisfied consumers and simply making your customers happy.

Low levels of customer satisfaction imply that your retention rates will be low as well. According to Kolsky’s research, just one out of every 26 dissatisfied consumers reports. More significantly, 91% of unhappy consumers who do report a complaint vanish. You can afford to lose 91% of your unhappy customers with that in mind. Based on consumer insights, you may optimize the customer experience, boost customer happiness, and increase retention rates. Continue reading to discover low customers and obtain more happy customers.

Let us consider an example: When a consumer has a problem with the machine, where can they go to file a complaint? For a refund of their funds? For the item that became trapped in the machine? They sometimes direct their anger at the device, causing damage to the engine and the surrounding space, such as scratching the floor or destroying the walls. Vending machine sales may suffer as a result of this discontent. 

Here are some simple steps to enhance customer service and boost vending machine sales.

What can a vending business do to improve the customer experience and vending machine sales without consumers’ feedback? There are specific techniques to follow to enhance the customer experience. These are best practices followed by reliable vending business experts like Vending.com.

Make Sure To Address Complaints Immediately: There are various ways to achieve this, but the easiest is to maintain at least some contact information on the devices. Customers may contact suppliers and report any difficulties using a phone number or email address. Vendors can also employ call centers to manage complaints after hours. Customers would feel better, and vending machine profit would increase if suppliers responded quickly to complaints. At Vending.com we make our customers feel valued in realizing that their opinions matter and that their business is appreciated. 

Always keep your machines in perfect working condition: If consumers have frequent issues, such as the bill validator not accepting their money, resolving the issue is important to maintain customers returning to your vending machine and increase sales. People are not interested in buying products from vending machines if they have difficulties with them. Although supporting devices in perfect working order and keeping them clean takes effort, attracting consumers to visit the machine and purchase items is worthwhile. Even if it means completely replacing a vending machine, providing consumers with a comfortable experience goes a long way toward enhancing customer happiness and vending machine sales.

Maintain closer relationships with the contact person (POC): To cite an example, there will always be a point of contact for vendors and route drivers at office buildings, residences, and hospitals. This individual will collect consumer complaints, take down names of persons who require refunds and keep track of issues with the equipment. They are doing free services for the vendor. Maintaining a positive relationship with this person will improve their experience with the vendor. Suppose a vendor notices that a customer is unhappy since they have spent too much time receiving complaints about a machine. In that case, they should offer them a beverage or snack as appreciation. These are ways vendors may improve the customer experience, encourage customers to return to vending machines, and boost total vending machine revenue.

Final Thoughts: When improving your customer service and boosting brand satisfaction, there are various factors to consider. To simplify things, we recommend that you follow our suggestions, but don’t limit yourself. You can master your company’s customer service using various innovative methods – and you should never stop if you want to be the best-loved brand in the world.

Vending.com offers full service programs that help the first time owner-operator just getting started in the vending business or the seasoned vendor-operator looking to expand a growing business. Be a part of the rapidly growing vending industry with Vending.com. Our vending experts are standing by to help with your questions call us at 1-855-929-1042.

Vending.com - Growing Your Small and Medium Business With Vending Machines
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Growing Your Small and Medium Business With Vending Machines

There are various benefits to owning and managing a vending machine business. Being your own CEO and creating your own schedule without depending on anybody else could help you maximize profits. Once an individual starts a vending business and becomes successful, they will want to expand it in order to increase their income and enjoy the profits.

Vending machines sell everything from beverages to chocolate, candies, and gourmet snacks. These machines can be found almost anywhere, including the workplace, travel destinations, or other public gathering locations. The National Automatic Merchandising Association reports that 18% of vending machine operators make between $1 and $4 million per year. At present, it is a $42 billion sector that could be pretty successful for anyone looking to expand their own company. 

Whether you have a vending machine business or you want to start one to help grow your small business, here are some pointers to assist you in expanding:

  • Amp up existing products: Increasing the quantity of vending machines is a good idea. Finding out what items will complement your current developments is a good start. Suppose you already have vending machines that sell hot meals or snacks. In that case, it’s a great idea to add vending machines that sell cold beverages. Consider things from the users’ perspective and you’ll come up with a slew of brilliant ideas. 
  • Upgrade your vending machines: Vending machines have incredible technological developments. Purchase the latest vending equipment from Vending.com that has the most vending machine models for snacks, cold drinks, refrigerated and frozen food, coffee and other hot beverages. All products are equipped with enhanced technology, such as touch screens and cashless solutions, to attract even more customers and everything you need to start, expand, or manage your vending business.

Many users prefer cashless vending machines. Installing vending machines in strategic locations is a brilliant idea. When you purchase a vending machine from Vending.com, you can be confident that you are in safe hands. Vending.com offers a trustworthy business concept to help you create your own vending business or to employ machines to help grow your small business, with over 90 years of expertise in the vending industry.

  • Consider Proper Service and Maintenance: To enhance your revenue, keep your machines in perfect condition. Machines must always be cleaned and stocked with supplies, and, depending on your location, they should be refilled twice a week. To avoid losing potential buyers, you must also check that the machine is in good operating condition. When you buy vending machines from Vending.com, you get the prompt maintenance support and technical experience to keep your vending machines running smoothly. Its well-stocked parts department can ship components anywhere around the world quickly and reliably.
  • Change locations: In addition to improving existing vending machines, look for new places where vending machines can be installed. Your search should be completely objective, taking into account customers’ demands and purchase patterns. You may come across areas with many passers-by, but if they don’t buy, your investment and upkeep costs will go down the drain. 
  • Choose Appropriate Locations: Like any other retail business, a vending machine’s location is critical to its success. Locations should correspond to the things you offer. The products you choose should be appropriate for your location and traffic. Even the most popular products may not sell in a crowded place if the target market is not relevant.

If you find an opportune location, but notice a vending machine is already there, do not fret. Get a feel from the location manager about their vending service. Are they satisfied with the service? Is the current machine outdated? What can you offer that they are not receiving from their current vending operator?

  • Increase the Machine Lineup: Once your vending machine business is up and running, expand your inventory and supplies to match client demand. You might also want to purchase a new machine but ensure you use your profits for purchase. However, if you want to save money for the future, you may procure a used vending machine from Vending.com.
  • Enhance Your Product Variety: You will not get your desired results with only a few candy or soft drink selections. You must provide a wide range of products. Customers will flock to you once you begin supplying the products they truly crave.
  • Make the Most Out of Advertisements:  Advertising is a fantastic strategy to inform potential clients about your vending business. You will not gain the profit expected if your target clients are unaware of your vending machine and the products available.
  • Make the most of your advertisements by incorporating visuals of vending machines and details regarding their locations. Vending.com can help you create a custom vending machine graphics or wrap that is unique to your company and location. Customers can directly collaborate with the marketing team to design, print, and install a customized graphic or advertise on the touchscreen that will help significantly boost profit.
  • Secure Referrals: If you want to grow your small business or your standalone vending machine business, make sure you deliver exceptional service. Regular consumers are more inclined to recommend your services to others. Word-of-mouth is the most effective and efficient form of advertising.

 

The Bottom Line

You want to grow your small business and boost your profits as an entrepreneur. It is only feasible if your approach is objective and logical. Always consider the user’s viewpoint so that you can provide them with what they demand. Having an eye on the latest trends and developments lets you upgrade your vending machines periodically.

Scaling up, however, does not determine the success of the vending machine. You must make improvements to match your customers’ cravings. The vending machine business offers excellent earning potential. Still, to achieve that potential, you must follow best practices.

For additional information, give Vending.com a call at 1-800-548-1982.

Vending.com - Blog
Posted on | by pmasters@wittern.com | Leave a Comment on Finding the best location for your vending machine

Finding the best location for your vending machine

At the cost of sounding cliche, the top three of the five most important factors for success in the vending business are location, location, and location. It won’t be surprising if the other two are location too. Winning the best location for the vending machine is the first step towards monetizing the capital investment made on the machine. It influences critical business metrics like sales, profits, and average revenue per user. Choosing a poor location for a fancy piece of vending equipment is like keeping your gold in the bank and paying rent for safe keep. It is not only a poor use of your asset, but it also burns more cash for the upkeep. Incidentally, you could check out Vending.com’s profit calculator to simulate your earnings.

Need for a new location

Vending businesses are always looking for new vending machines and the best locations to place them in. The location is where their business starts generating returns or cash. Each vending business owner has their own drive to expand or enter a new location.

  • Starting a new vending business

Vending is a lucrative business with low barriers to entry. Vending machines are easy to use, not too expensive, and quick to generate returns. First-time investors of the vending industry who are looking to save for a rainy day are hungry for new locations. Location owners prefer working with them as long as they are in for the long haul. Vending.com has a specialized focus on helping entrepreneurs becoming successful.

  • Expanding to a new location

Vending machine owners who are already in business are also looking for opportunities to expand. They often start close to their base of operation and slowly expand to adjacent locations.

  • Choosing the right location for maximizing growth

Businessmen who are trained hands at the vending business always seek to maximize growth. If they identify an open opportunity in a high-growth locality that can benefit from the convenience of a vending machine, they pursue it. This adds to the race for space. Our earlier blogpost covers this area.

  • Diversification of risk

Veterans in the business are not only hungry for growth but are also keen to reduce risk. Betting on one or a few locations is like putting all the eggs in one basket. So, they often try to find new localities to place their equipment with diverse demographics and preferences. This helps them tide over challenges due to lagging demand in the areas they already operate in.

Selecting the right location

Newbies and veterans alike are hunting for that attractive bit of real estate where their vending machines can serve more and more customers. But not all places have the same level of earning potential. Successful vending entrepreneurs carefully select the ideal spot for their machines and then go all-out to win the location. While there is no clear definition for the right site, common sense and meticulous consideration of certain influencing factors can help get the best location deal. Some of them are discussed below.

  • Traffic volume

All said and done, like all other retail businesses, vending is a numbers game. The more the number of transactions, the faster is the recovery of capital employed. The machine should be placed in spaces where there is a good level of foot traffic. Public spaces, offices, schools, and other public places are good examples of a good volume of user traffic. These locations often generate the most per-machine revenues.

  • Traffic quality

While the volume of transactions driven by high foot traffic is essential, the kind of traffic also plays an important role. The vending machines in the lobby of the office of an investment bank will have users with high disposable income. The average price per transaction will be higher than a school where children deal in “small change.” This also allows adjusting margins depending on where the machine is located. A good example would be when the same water bottle costs more in the office than at the school.

  • Competition

Competition in the vending business is a necessary evil. When the location you are pursuing has been hosting a competitor for a long time, the competitor continues to enjoy good sales. But it also means you will have to fight harder. Fight harder with the location owner for placing the machine and then fight harder for the wallet-share of the consumer who visits the place.

There are also advantages to placing the machine where there is competition. It is relatively easier to price suitably for the location without experimentation. A common trick is to price the competitors’ product brands at lower levels in your machine and price your unique ones at higher margins. Eventually, in a location with fair competition, the prices of all vendors settle down to similar levels. Then the differentiator is through the quality of products, availability, and the quality of the machines used. This is also an opportunity to showcase and grow your brand’s identity and recall value, and Vending.com’s marketing has the precise support that helps with this.

  • Merchandize

The merchandize that is sold in the machine also varies as per the location. Protein shakes sell almost exclusively at the gym. There is very little chance that an office employee will shell out change for a protein shake at the cafeteria. Potato chips at the gym might only the serve the purpose of testing the resolve of the patrons. They may fly off the racks at a school or a park though.

  • Type of Vending Equipment

It might come as a surprise, but what machine you choose will also depend on your location to place it. The table below shows how certain types of machines will suit almost all the locations, while others fit only a few.

Location Combo Vending Machines Drink Vending Machines Snack Vending Machines Frozen Food Machines Coffee Vending Machines
Schools and Universities ✔ ✔ ✔
Offices ✔ ✔ ✔ ✔
Hotels ✔ ✔ ✔ ✔
Shopping Centers ✔ ✔ ✔
Hospitals & Care Centers ✔ ✔ ✔ ✔
Government Offices ✔ ✔ ✔ ✔
Transport Service Centers ✔ ✔ ✔ ✔ ✔
Gyms ✔ ✔ ✔
Manufacturing Facilities ✔ ✔ ✔ ✔

Conclusion

Vending business owners can consider work half done when they have scored the best locations for their vending machines. From there, it is just making them rain.

Experts at Vending.com can guide you to get your new vending business off to a flying start or race ahead of the competition. To know how to pick the best vending machines for your location or suitable locations for the equipment you have in mind, talk to us at 1-855-929-1042.

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Be Mindful of these Pitfalls When Purchasing A Used Vending Machine

The Vending Machine Business

Did you know that as of 2022, the US has roughly 5 million vending machines? According to the industry market research firm IBIS World, the vending machine industry generates close to $8.9 billion in annual revenue. About 67% of this market comprises small independent operators selling snacks and beverages and making small margins. For most vending machine owners, it is primarily a side hustle.

Vending is a booming business, and starting one is not very difficult. The vending business is a constantly changing and evolving industry. It provides an excellent opportunity for all kinds of entrepreneurs, whether you are a novice or a seasoned business owner. The range of products that can be offered to your customers is vast. The most common and popular items being sold are snacks, candy, and beverages like soda, water, and coffee.

Used vending machines generate profits quickly with a low initial cost

If you are new to the vending business and would like to try your hand at it, then an easy way to start your own vending business is to buy used vending machines. A used vending machine will typically cost a fraction of its brand-new unit. You may also chance upon a used vending machine that has barely been used.

While experimenting with new locations, a used vending machine can be a good choice. If you are operating with limited resources, used vending machines may be the way to go. Many such use cases get you started on a used machine and earn the capital required to invest in a brand-new device.

There are many kinds of used vending machines available in the market today. They sell a variety of merchandise, from sodas or general snacks in malls to travel electronics like headphones or phone chargers in airports. You can also buy COVID-19 essentials like masks and sanitizers from vending machines in hospitals and public spaces like malls or theaters. Picking the right product and pricing it right will help recover the capital invested in buying your used machine.

Important aspects to consider before purchase

A used vending machine might seem like a cost-effective choice to jumpstart or expand your vending business. There are a few important things, however,  to consider before buying one.

There are business pros and cons when investing in a used vending machine. The right price, the suitable model, long-term reliability, value over investment, etc., form the cons. Vending.com ensures that these cons are handled and converts them to advantages.

  • Warranty –
    • Con  – Used vending machines come with no warranty, unlike new ones. 
    • Pro – Vending.com “factory refurbished” and “certified used vending machines” do come with a great price and limited warranty
  • Financing- 
    • Con – purchasing a used machine most likely will be a cash-only transaction, or you may have to take out a loan. 
    • Pro -Vending.com has a few attractive financing options that have been designed for entrepreneurs and their cashflows in mind.
  • Number of Features
    • Con – Used vending machines are generally older models. Legacy units will not have the latest features and technology like contactless transactions. They may not be equipped to accept card payments, thus limiting the number of customer transactions. 
    • Pro -Vending.com has the expertise and parts catalog to address this.
  • Hidden expenses –
    • Con – Used machines may work perfectly fine initially, but as they near end-of-life, their mean time between failures becomes lesser and lesser. While the cost of repairs will be a factor considered, the more significant aspect would be the lost revenue from sales. 
    • Pro- Vending.com’s one-year factory warranty and Vendnet’s 90 years of vending experience ensure your machine operates with no problems. 

When purchasing a used vending machine, it’s always a good idea to inspect the vending machine in person. If Tinder taught us anything, it is that profile pictures are often overrated.

  • Seeing is believing. Check if there are any physical damages like scratches or dents. It is relatively easy to improve the external appearance of the machine. If there are heavy dents, it is better to take a closer look at the circuit boards and refrigeration systems before moving ahead with the purchase. You should ask for the machine’s original manual and schematics and whatever proof of service the seller has at hand
  • If you are buying a vending machine for dispensing cold beverages, check the compressor thoroughly. Insist on starting the machine a couple of hours before you arrive. If you have a gas leak detector, do not forget to take it along. Freon-based coolants like R232 are relatively easier to detect with their distinct smell. It is the propane-based ones that are difficult to spot without a detector. It is better to look for better options if the compressor does not inspire confidence.
  • Check the bill acceptor and coin validator. Test it to make sure it is not malfunctioning. No one wants to use a vending machine that simply eats up their money and dispenses wrong items or nothing at all. You could also retrofit a card reader or cashless payment system to the machine. If the bill acceptor or coin validator is glitchy, ask for a discount in the asking price that will help you retrofit one from Vending.com.

 

The kind of used vending machines you buy can influence the pros, cons, and ultimately the success of your vending business. Getting a quality machine will save you lots of money and time while maximizing revenue-generating transactions. Purchasing your vending machine from a reliable company can help eliminate uncertainties and risks. Vending.com has a wide range of factory-direct new and used vending machines that are manufactured in the USA. All machines have been factory inspected and remanufactured to look and operate just like new vending machines. 

When buying your vending machine from Vending.com, you can rest assured that you are in good hands. With over 90 years of experience in the vending industry, Vending.com offers a dependable business proposition to help you build your own vending business.

Vending.com offers affordable used vending machines that are factory refurbished and certified.  Call 1-855-929-1042 today for all your vending needs.

V.COM-March Blog
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Snacks, Drinks, Frozen Foods, or Combo – What Would Give You More Vend Sales?

The product decides the machine.

A vending business is a reliable source of revenue, if you do it right. Even if you are not a mainstay vending business owner, an additional revenue stream from a vending machine gives you the liberty to pursue your passion. It helps you save money for a rainy day. The first step towards getting a steady flow of revenue is by choosing the right product to sell and the machine that vends it, in that order. It is important to remember that while people interact with the machine, it is the product that they consume.

First-time buyers often tend to focus more on the vending machine for sale than the best products for those vending machines. The product is a bigger capital investment than stocking the machine. They tend to pay less attention to the fact that revenue and profits come from the product you stock and sell. So, choosing what you want to sell takes precedence over the machine you use to sell it. Let us discuss how to select the right product that will give you the best results.

Factors to consider

The most obvious factor influencing your decision on the best products for your vending machines should be user experience. Your consumers should get the best satisfaction by buying from your machine. The best experience comes from the product they want to buy and the machine they interact with. So, the product you sell and the machine you use should be of the best quality and at the right price point. These two factors are applicable to what product you choose to sell. Other factors are influencing the selection of the product you choose to sell, however, like the ones below.

  • Volume: Some products sell in higher volumes than others. The higher the number of transactions, the better the returns on investing in a vending machine. Water bottles and beverages constitute more than 56% of the sales through vending machines[1]. They are universally sought staples and can also generate a decent margin[2]. Moreover, vending machine products are generally impulse buys. This means while users start transacting to buy a water bottle, they can get interested in a bag of chips or an energy bar. So, high-volume products increase the chances of up-selling and generating more revenue per user.
  • Profitability: Certain products can fetch a higher margin than others in your vending machine. While the same product may not have the best profitability everywhere, there are certainly some sweet spots. There is statistical evidence from a survey showing that the humble water bottle scores high on the profitability scale. Fruit snacks are a close second[2], but again, these are statistical averages. While your water bottle might get you good profits at a gym, sugary drinks and candies might earn big bucks at an amusement park. That takes us to the next factor you need to consider while selecting the right product to sell, the location.
  • Location: The location of your vending machine can significantly influence what sells and what does not. The volume of traffic, the spending power of the traffic, and the need for convenient access to supplies are all dependent on the location. Outdoor vending machines with cold beverages at a summer fair can be a bigger attraction than the rides. Cold sandwiches might fly off the machines at the factory cafeteria. Protein shakes are more likely to be bought at a gym than most other places. Location not only defines what sells but also how much of it. Some vending enthusiasts place so much significance on the location that they are happy to select their machine or product based only on this factor.
  • Demographics: This is a slight evaluation of the location. This defines who is likely to use the machine. The demographics you are likely to cover at a school are children between 8 and 18 with access to disposable income in the form of pocket money. An office is more likely to have an older age group of people but with a bigger purse at their disposal. This kind of classification of who is likely to use your machine will help you identify the products they will likely need. It also indicates how you can price the products that have a compelling demand against others that don’t.

The right machine for the right product

Choosing the best product for vending machines impacts you’re the experiences of your customers, who do business with your machines. Getting the product mix right has a great influence on the revenue and profitability of your vending business, but the product by itself does not complete the experience of your customer. They conduct these transactions through your machines. Hence, the right machines combined with the best products deliver delight to your customers and success to you. Striking a balance between performance, features, cost of purchase, cost of ownership and maintenance could be tricky even for experienced vending machine owners.

This is where businesses like Vending.com can help. With over 90 years of experience in the vending industry and a sophisticated ecosystem of distributors and partners, Vending.com can provide the right vending solutions tailored to your needs. Reach out to us at www.vending.com or call us at 1-855-929-1042 to know more.

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